Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to correct some transaction details in past bills. How can I do that?

To correct transaction details in past bills in BUSY, you can go to the respective voucher and make the necessary changes. Simply open the voucher, edit the transaction details, and save the changes.

How does the software handle swipe card or card sales? Does it show as cash?

The software show swipe card or card sale separetly,For this you have to create separate account of swipe card and pass sale voucher and in party take swipe card option, Then check Report

How to record or make changes in sales invoices/bills to correctly reflect in GSTR-?

While record/modify sale voucher/invoice must select sale type according to the transaction type and party to whom you will make sale and correct amount entries as it will show accordingly sectionwise in GSTR1

What do I do if some of my vouchers or balances didn't save properly?

The Regenerate Dual Vouchers utility resave your vouchers and update the changes if you have made. You can run this from the Housekeeping menu.
Note: Take backup of your data before running this process.

How can I make sure that cancelled vouchers do not affect my invoice numbering?

If voucher numbering is automatic and vocuehr is cancelled it will effect the voucher numbering as in report it will show as missing but in cancelled voucher report it will show cancelled vouchers.

I made a double billing by mistake. How can I fix this in BUSY?

If you made the duplicate voucher by mistake then can open the duplicate voucher in the modify mode and then can delete it through F8 shortcut key or can click on delete option.

Can a field be removed from my voucher if it has no value entered

The voucher has a fixed template with some fields that cannot be removed. However, you can remove some optional or additional fields if you have configured them according to your needs in BUSY.

I am facing issues with GST computation for international transactions. What could be wrong?

For international transactions, you should ensure that the Sale / Purchase Type is set as Export / Import in BUSY, and that the tax category in the Item Master matches the GST requirements.

Why is not showing any data in optional field during voucher entry in BUSY?

If not showing any data in optional field during voucher entry in BUSY, then might be master database is not created. To create it press F3 and add the required field then save.

How do I correctly calculate taxable values for invoice line items in BUSY?

To calculate taxable values for invoice line items in BUSY correctly, you need to take the tax type in the invoice as tax inclusive or item-wise tax for invoice line items in BUSY.
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