Frequently Asked Questions

If the save option is not highlighting in the sales challan voucher it means you have already adjusted the challan in the sales voucher. after adjustment you cannot modify the sales challan voucher.

You can record sales voucher which amount will show in the Amount Receivable report. For payment received from customers you can record receipt voucher. You can find both voucher under the Transaction menu.

If you are facing any issue with voucher generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

You can accept payment from your customer through any payment method as per your convience. In BUSY you can record any receipt entry during voucher entry by using the settlement feature in voucher.

The purchase type should be selected while adding the purchase voucher in BUSY must be as per the tax applied in voucher either it should be voucher level tax or item level tax.

Yes tutorials available to entering voucher in BUSY you can watch our training and help videos for that and can also register for our webinars related to BUSY through your BUSY channel partner

If software is showing an error message invalid party name it means you have selected party name as blank so select the appropriate party in the party field and do the entry accordingly.

To delete transport KDA data in BUSY, you need to open the transporter window from the sales invoice, double click on the transporter names to open them, and then press F8 to delete.

To change the billing and shipping address on the invoice in BUSY, you can specify the shipping details in the billing/shipping window. This will differentiate the billing and shipping addresses on the invoice.

Pls Follow the Below Steps :
Step 1: Transaction
Step 2: Sales and Purchase
Step 3: Add
During Voucher Entry, Select the Party and Item Details with proper GST Tax rates as per Local, Central and Export.