Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I adjust orders for one party in the account of another party?

No, you cannot adjust orders of one party in the account of another party in BUSY. Further, you can adjust it with the same party by which you have created the order voucher. 

How do I speak to the dealer about resolving issues with bill numbers?

To speak to the dealer about resolving issues with bill numbers, you can contact them directly through their provided contact information.
Note : Further you can also write your querry on support@busy.in.

I want to track my business expenses in BUSY. What features allow this?

BUSY provides features that allow you to track your business expenses. You can enter expenses as journal entries, categorize them by expense type, and generate expense reports to analyze and track your expenses.

How do i unhold a hold voucher to create that in BUSY?

To unhold a hold voucher you need to press ALT+H and select Restore Voucher then select the voucher.
Note: If you close you company after hold the voucher then you can not restore that.

What is the process to add/remove items on an invoice in BUSY?

To add item or remove item in BUSY to remove item press F9 key to remove an item in invoice and to add add the new item by selecting it in a row

What all payment modes can be recorded through manual vouchers in BUSY?

The specific payment modes available in BUSY may include:
In BUSY there are two methods : Cash payment and BAnk Payment . You can specify the Instrument details in BUSY as NEFT/RTGS/IMPS Payment,,Cheque Payment

Why the save option is not highlighting in the sales challan voucher?

If the save option is not highlighting in the sales challan voucher it means you have already adjusted the challan in the sales voucher. after adjustment you cannot modify the sales challan voucher.

What is the best way to enter Accounts Receivable invoices and payments?

You can record sales voucher which amount will show in the Amount Receivable report. For payment received from customers you can record receipt voucher. You can find both voucher under the Transaction menu.

Who should I contact for problems with voucher generation in BUSY?

If you are facing any issue with voucher generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

What payment options can I provide to customers on my bills?

You can accept payment from your customer through any payment method as per your convience. In BUSY you can record any receipt entry during voucher entry by using the settlement feature in voucher.
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