Frequently Asked
Questions

Q: Why the save option is not highlighting in the sales challan voucher?

If the save option is not highlighting in the sales challan voucher it means you have already adjusted the challan in the sales voucher. after adjustment you cannot modify the sales challan voucher.

Q: What is the best way to enter Accounts Receivable invoices and payments?

You can record sales voucher which amount will show in the Amount Receivable report. For payment received from customers you can record receipt voucher. You can find both voucher under the Transaction menu.

Q: Who should I contact for problems with voucher generation in BUSY?

If you are facing any issue with voucher generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

Q: What payment options can I provide to customers on my bills?

You can accept payment from your customer through any payment method as per your convience. In BUSY you can record any receipt entry during voucher entry by using the settlement feature in voucher.

Q: What should be the purchase type while adding the purchase voucher?

The purchase type should be selected while adding the purchase voucher in BUSY must be as per the tax applied in voucher either it should be voucher level tax or item level tax.

Q: Are there any tutorials available related to entering vouchers in BUSY?

Yes tutorials available to entering voucher in BUSY you can watch our training and help videos for that and can also register for our webinars related to BUSY through your BUSY channel partner

Q: Why is the software showing an error message invalid party name?

If software is showing an error message invalid party name it means you have selected party name as blank so select the appropriate party in the party field and do the entry accordingly.

Q: What is the process for deleting transport KDA data in BUSY?

To delete transport KDA data in BUSY, you need to open the transporter window from the sales invoice, double click on the transporter names to open them, and then press F8 to delete.

Q: How do I change billing and shipping address on the invoice?

To change the billing and shipping address on the invoice in BUSY, you can specify the shipping details in the billing/shipping window. This will differentiate the billing and shipping addresses on the invoice.

Q: How do I create purchase and sales invoices in BUSY?

Pls Follow the Below Steps : Step 1: Transaction Step 2: Sales and Purchase Step 3: Add During Voucher Entry, Select the Party and Item Details with proper GST Tax rates as per Local, Central and Export.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why the save option is not highlighting in the sales challan voucher?

If the save option is not highlighting in the sales challan voucher it means you have already adjusted the challan in the sales voucher. after adjustment you cannot modify the sales challan voucher.

What is the best way to enter Accounts Receivable invoices and payments?

You can record sales voucher which amount will show in the Amount Receivable report. For payment received from customers you can record receipt voucher. You can find both voucher under the Transaction menu.

Who should I contact for problems with voucher generation in BUSY?

If you are facing any issue with voucher generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

What payment options can I provide to customers on my bills?

You can accept payment from your customer through any payment method as per your convience. In BUSY you can record any receipt entry during voucher entry by using the settlement feature in voucher.

What should be the purchase type while adding the purchase voucher?

The purchase type should be selected while adding the purchase voucher in BUSY must be as per the tax applied in voucher either it should be voucher level tax or item level tax.

Are there any tutorials available related to entering vouchers in BUSY?

Yes tutorials available to entering voucher in BUSY you can watch our training and help videos for that and can also register for our webinars related to BUSY through your BUSY channel partner

Why is the software showing an error message invalid party name?

If software is showing an error message invalid party name it means you have selected party name as blank so select the appropriate party in the party field and do the entry accordingly.

What is the process for deleting transport KDA data in BUSY?

To delete transport KDA data in BUSY, you need to open the transporter window from the sales invoice, double click on the transporter names to open them, and then press F8 to delete.

How do I change billing and shipping address on the invoice?

To change the billing and shipping address on the invoice in BUSY, you can specify the shipping details in the billing/shipping window. This will differentiate the billing and shipping addresses on the invoice.

How do I create purchase and sales invoices in BUSY?

Pls Follow the Below Steps :
Step 1: Transaction
Step 2: Sales and Purchase
Step 3: Add
During Voucher Entry, Select the Party and Item Details with proper GST Tax rates as per Local, Central and Export.

Frequently AskedQuestions