Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What other export documentation do I need to generate through BUSY?

For any documention, you may consult with your CA or Accountant. However, if you generate export invoice from BUSY, then you need to enter Port code, shipping bill no. ,etc details during voucher entry.

What is the total amount before tax for an invoice?

To see the total amount before tax for an invoice, you can check tax summary available in the bottom left corner. In tax summary you will see taxable amount which indicates amount before tax.

How do I change the shipping address for a customer?

The Billing Shipping window allows you to enter the customer’s shipping address when you create a voucher in BUSY. You can update the shipping address in that window if you want to change it.

What are the different export billing trasactions available in BUSY?

The different export billing entries available in BUSY includes SEZ supplies, Export Normal and Deemed Export.
If the category is not fall under three of these you can select Other as Type of transaction.

How do I setup a recurring invoice in BUSY

Please follow below mention steps for recurring invoice in BUSY:-
Step 1:- Administration Tab
Step 2:- Bulk Updation
Step 3:- Voucher Replication
Step 4:- Select voucher Type and create Template(Sample) of invoice and enter recurring details

What is the difference between inward and outward supply?

Inward supply refers to the purchase of goods or services by a business from its suppliers where as Outward supply refers to the sale of goods or services by a business to its customers

What security measures are in place to protect my bank account information in BUSY?How do I add multiple items or services in a single invoice on BUSY?

In BUSY, you need to enter your bank account details for only invoice printing which is visible on the invoice.
Further, you can add multiple items and services on a single invoice upto 999.

The due date is not getting updated automatically when I change the credit period in BUSY. What should I do to fix this?

to update due date automaticallyafter change the credit period in BUSY, please check then below options:
1: Re-enter party name on the voucher
2: Press f9 on reference window & re-enter reference details & check

I am unable to understand which item or entries are causing the error in voucher recording. How can I identify this?

To identify items or entries causing errors in voucher recording in BUSY, you can check the error message displayed by the software or review the voucher entry for any incorrect or missing information.

The stock is showing in the stock status report. Why during the voucher entry the quantity is showing incorrect?

To fix the stock quantity mismatch issue in BUSY then follow the below steps.
Step 1: Take the backup of your company.
Step 2: Click on Housekeeping and run update master balance process then ok.
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