Frequently Asked Questions

If the invoice you cancelled on BUSY is still appearing on the GST portal, you should either file a credit note or contact the GST portal support to get the cancelled invoice removed.

Yes, the address entered for a party in BUSY account master can be automatically populated in the shipping details. This can be done by selecting the "Pick Place of Supply from Shipping Detail"

If you are facing invalid account error while saving the purchase voucher in BUSY, then you need to check the correct account is tagged in the Item master, Salesman Master, Bill sundry, etc.

In BUSY, you can only choose one ITC Eligibility option, either Input Goods/Services or Capital Goods/Services, for each purchase voucher. Therefore, you need to enter two separate vouchers for different types of transactions.

Yes it is possible to pick the item code directly without scanning the barcode for parameter details, as can mention item code as alias and while creating voucher pick item through item code.

If party did not provide the GST number then you should create the party master with unregistered dealer type and when you add voucher of that party it will consider as B2C transactions.

To reduce the bill amount in BUSY, you can modify the tax rate or reduce the quantity of items being billed and you can also add bill sundry with nature substrative like discount.

If you amend a sale invoice on GST portal, BUSY does not update it automatically. You have to enter the sales voucher in BUSY to keep your sales data consistent with GST portal.

For the past transaction you can check in BUSY itself :
Step 1 : Click on administration
Step 2 : Select voucher type
Step 3 : CLick on modify
Step 4 : OPen voucher and check transactions

if Company State Code and party State Code is different then type Will be central or IGST charge
if both code are same for that case type select local or CGST and SGST charged