Frequently Asked
Questions

Q: I need to reduce the bill amount in BUSY. How do I go about doing that?

To reduce the bill amount in BUSY, you can modify the tax rate or reduce the quantity of items being billed and you can also add bill sundry with nature substrative like discount.

Q: I amended a sales invoice on the GST portal. How will it reflect in BUSY?

If you amend a sale invoice on GST portal, BUSY does not update it automatically. You have to enter the sales voucher in BUSY to keep your sales data consistent with GST portal.

Q: Can you look up a past transaction by date and provide me the key details?

For the past transaction you can check in BUSY itself : Step 1 : Click on administration Step 2 : Select voucher type Step 3 : CLick on modify Step 4 : OPen voucher and check transactions

Q: Can you explain how the GST treatment is affected if the state code is changed?

if Company State Code and party State Code is different then type Will be central or IGST charge if both code are same for that case type select local or CGST and SGST charged

Q: I want to correct some transaction details in past bills. How can I do that?

To correct transaction details in past bills in BUSY, you can go to the respective voucher and make the necessary changes. Simply open the voucher, edit the transaction details, and save the changes.

Q: How does the software handle swipe card or card sales? Does it show as cash?

The software show swipe card or card sale separetly,For this you have to create separate account of swipe card and pass sale voucher and in party take swipe card option, Then check Report

Q: How to record or make changes in sales invoices/bills to correctly reflect in GSTR-?

While record/modify sale voucher/invoice must select sale type according to the transaction type and party to whom you will make sale and correct amount entries as it will show accordingly sectionwise in GSTR1

Q: What do I do if some of my vouchers or balances didn't save properly?

The Regenerate Dual Vouchers utility resave your vouchers and update the changes if you have made. You can run this from the Housekeeping menu. Note: Take backup of your data before running this process.

Q: How can I make sure that cancelled vouchers do not affect my invoice numbering?

If voucher numbering is automatic and vocuehr is cancelled it will effect the voucher numbering as in report it will show as missing but in cancelled voucher report it will show cancelled vouchers.

Q: I made a double billing by mistake. How can I fix this in BUSY?

If you made the duplicate voucher by mistake then can open the duplicate voucher in the modify mode and then can delete it through F8 shortcut key or can click on delete option.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I need to reduce the bill amount in BUSY. How do I go about doing that?

To reduce the bill amount in BUSY, you can modify the tax rate or reduce the quantity of items being billed and you can also add bill sundry with nature substrative like discount.

I amended a sales invoice on the GST portal. How will it reflect in BUSY?

If you amend a sale invoice on GST portal, BUSY does not update it automatically. You have to enter the sales voucher in BUSY to keep your sales data consistent with GST portal.

Can you look up a past transaction by date and provide me the key details?

For the past transaction you can check in BUSY itself :
Step 1 : Click on administration
Step 2 : Select voucher type
Step 3 : CLick on modify
Step 4 : OPen voucher and check transactions

Can you explain how the GST treatment is affected if the state code is changed?

if Company State Code and party State Code is different then type Will be central or IGST charge
if both code are same for that case type select local or CGST and SGST charged

I want to correct some transaction details in past bills. How can I do that?

To correct transaction details in past bills in BUSY, you can go to the respective voucher and make the necessary changes. Simply open the voucher, edit the transaction details, and save the changes.

How does the software handle swipe card or card sales? Does it show as cash?

The software show swipe card or card sale separetly,For this you have to create separate account of swipe card and pass sale voucher and in party take swipe card option, Then check Report

How to record or make changes in sales invoices/bills to correctly reflect in GSTR-?

While record/modify sale voucher/invoice must select sale type according to the transaction type and party to whom you will make sale and correct amount entries as it will show accordingly sectionwise in GSTR1

What do I do if some of my vouchers or balances didn't save properly?

The Regenerate Dual Vouchers utility resave your vouchers and update the changes if you have made. You can run this from the Housekeeping menu.
Note: Take backup of your data before running this process.

How can I make sure that cancelled vouchers do not affect my invoice numbering?

If voucher numbering is automatic and vocuehr is cancelled it will effect the voucher numbering as in report it will show as missing but in cancelled voucher report it will show cancelled vouchers.

I made a double billing by mistake. How can I fix this in BUSY?

If you made the duplicate voucher by mistake then can open the duplicate voucher in the modify mode and then can delete it through F8 shortcut key or can click on delete option.

Frequently AskedQuestions