Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
The due date is not getting updated automatically when I change the credit period in BUSY. What should I do to fix this?
to update due date automaticallyafter change the credit period in BUSY, please check then below options:
1: Re-enter party name on the voucher
2: Press f9 on reference window & re-enter reference details & check
I am unable to understand which item or entries are causing the error in voucher recording. How can I identify this?
To identify items or entries causing errors in voucher recording in BUSY, you can check the error message displayed by the software or review the voucher entry for any incorrect or missing information.
The stock is showing in the stock status report. Why during the voucher entry the quantity is showing incorrect?
To fix the stock quantity mismatch issue in BUSY then follow the below steps.
Step 1: Take the backup of your company.
Step 2: Click on Housekeeping and run update master balance process then ok.
What should I do if the invoice I cancelled on BUSY is still appearing on the GST portal?
If the invoice you cancelled on BUSY is still appearing on the GST portal, you should either file a credit note or contact the GST portal support to get the cancelled invoice removed.
Can the address entered for a party in BUSY account master be automatically populated in the shipping details?
Yes, the address entered for a party in BUSY account master can be automatically populated in the shipping details. This can be done by selecting the "Pick Place of Supply from Shipping Detail"
I need to update some information in an existing invoice in BUSY but I don't see any edit option. How can I edit or modify an existing invoice?
To modify the existing voucher in BUSY, go to transactions option then select sales and then click on modify button by mentioning the voucher number you can modify existing voucher in BUSY.
I am trying to withdraw a bill but am getting an error that I am out of state. How can I withdraw the bill when out of state?
If you want to create a bill for out of state party then you need to select Central Sale Type during voucher entry. Then you will not get error out of sate.
I do not want to claim ITC for a particular entry. Which section should I post it under - or -? What is the difference between these sections?
The section of 17(5) ineligible ITC and 16 (4) ineligible ITC are both for the non claimable ITC. To know the difference between them you need consult with your accountant or ca.
When recording import of capital goods purchase from an unregistered foreign supplier, should I select BB or BC in the software? What is the correct option?
When recording the import of capital goods purchased from an unregistered foreign supplier in your accounting software for GST (Goods and Services Tax) reporting, you should typically select the B2B (Business-to-Business) option.
How can I edit a generated invoice or E-Way bill on BUSY if needed?How do I update the party name in an invoice in BUSY?
To edit the invoice in BUSY:
Step 1 : CLick on transactions
Step 2 : Sales
Step 3 : MOdify
Step 4 : Edit the invoice
Step 5 : Update the party name
Step 6 : Save changes