Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

How to track BUSY stock movement between locations?

In BUSY, we have to pass the stock transfer voucher from one Material Centre to another material Centre.
Pls Follow the Below Steps:
Step 1: Transaction
Step 2: Stock Transfer
Step 3: Add

How can I adjust the balance in the sales return entry for a returned product?

To adjust the balance in the sales return entry, you should adjust the bill reference number which was created in sales invoice in the bill by bill details window.

What is the 'As per party master' option in billing address field when creating invoice?

The 'As per party master' option in the billing address field when creating an invoice means that the billing address will be automatically populated from the party master details.

What should I do if I have wrongly inputed GST in sales and purchases?

If you have wrongly posted GST in sales and purchases vouchers in BUSY, then you need to modify that voucher and correct the GST and then save it again.

How do I adjust the quantity of an item on my BUSY sales voucher

You can modify the quantity of an item in the sales invoice by editing the value in the Qty. column, provided that you have the permission to do so.

How do I add or edit a shipping address for an invoice in BUSY?

To edit or add shipping address:
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : Add or edit shipping address in invoice

I am unable to access the Super user account. How can I resolve this?

A sub-user cannot access a superuser account because they have restrictions. BUSY allows separate credentials for logging in to each account. Please contact the superuser to obtain the credentials.

Can I scan the product for a sales return that I have already sold?

Yes, you can scan the product for a sales return that you have already sold in BUSY. The sales return voucher will have the entry for the returned product.

Do I need to have GST registration in the state where shipping is happening if I am registered in another state?

If the shipment is made to another state, IGST will apply. Furthermore, it is not necessary to have GST registration in the state where the shipping is taking place.

What is the correct way to enter the shipping from and to addresses for an export shipment on an e-way bill?

When entering shipping addresses for export shipments in e-way bills in BUSY, enter the actual final destination address in the destination country and not the last Indian territory address.