Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
The invoice number is only showing once at the top even though there are multiple items in the invoice How can I show it for each item row
Voucher Number always shows on the header part. It doesnot show with each Item. As per the Govt Norms Voucher Number should be at Voucher Level instead of Item.
I am trying to find invoices I generated yesterday in BUSY but the software says "No voucher found." Why am I unable to see past invoices?
If you are not able to see past generated invoices , check that if you have mentioned correct starting and ending date in which voucher voucher is present .
What vouchers should be made for shipping, customs and final import invoice?My Excel is not exporting reports properly. What can be the issue?
You can record the shipping of goods in BUSY by using the sale voucher for export transaction. Further you can use purchase voucher to record import of goods transaction.
I adjusted a reference for more than the original amount and now my books don't balance. How can I reverse or fix this?
If you adjust reference for more than the origial amount and now books shows wrong balance, then you need modify that voucher and adjust the reference with correct amount.
The total amount is increasing when I change from voucher level to itemized billing. Why is this happening for tax inclusive invoices?
Changing from voucher level to itemwise billing amount increase beacuse
voucher level tax not included gst but while select sale type itemwise
it automatic add gst amount
Do I need to have GST registration in the state where shipping is happening if I am registered in another state?
If the shipment is made to another state, IGST will apply. Furthermore, it is not necessary to have GST registration in the state where the shipping is taking place.
What is the correct way to enter the shipping from and to addresses for an export shipment on an e-way bill?
When entering shipping addresses for export shipments in e-way bills in BUSY, enter the actual final destination address in the destination country and not the last Indian territory address.
I want the place of supply to be different from the shipping address. How do I configure this in the software?
If you don't want place of supply to be picked from shipping address, then you do not need configure anything it is by default pick from the billing address.
Can I create another item with the same name to transfer all the entries into it to avoid the previous error?
No, creating another item with the same name will not solve the error in BUSY Accounting software. You need to identify and correct the root cause of the error.
For interstate purchase invoices, IGST is not getting calculated automatically in BUSY. What do I need to do to fix this?
If you are not able to apply IGST Tax make sure that purchase type belongs to Central or IGST and also check party master should belong to other state.