Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

If I purchase raw materials using BUSY but the supplier does not provide a GST number, will it cause any issues?

No it will not cause any issues because you can enter the transaction with unregistered dealer as well and it it will be treated as unregister supply inward

I'm confused why I'm seeing the party name instead of the reference number. How do I see the actual reference number?

By default the Bill reference number generates on the basis of voucher number, but if you have create as your party name so it will show party name.

What should i select in mode of transport field in transport window if i am sending goods through airplane?

You need to select mode of transport as air in case you are sending goods through air and also GR or RR number is mandatory in that case.

I entered a debtor's account but the vouchers shown don't match the sales. What could be the issue?

If voucher shown does not match with the sales check the transactions added in BUSY check the item quantity, price, tax applied in voucher as per sale voucher.

How do I enter per quantity billing rates in BUSY invoices? I need to bill based on quantities.

To enter per quantity rates you need to mention in the price column during voucher entry, the amount will automatic calculate on the basis of price and quantity.

The voucher amount in BUSY does not match the amount on my supplier's invoice. What should I do?

Reasons for mismatch in supplier's invoice and BUSY invoice are:
1. Voucher entry mistake or wrongly entered qty, price, amount.
2. Wrong tax category or tax rate applied in voucher.

I cancelled a voucher in BUSY but now I need to restore it. How can I do that?

To restore a cancelled voucher in BUSY, open the list of cancelled vouchers and select the voucher you want to restore. Press Alt+X to activate the voucher again.

I am unable to find the credit note invoice that was generated. Where can I find it?

To find the credit note invoice that was generate, Follow These Step: 
Step 1: Go to Transaction menu
Step 2: Then select sales return Voucher(Cr. Note)

Can I break up my ITC claimed between purchases for business and purchases for assets in BUSY?

Yes, you can break your ITC claim for purchase and assets, when post voucher choose ITC eligibility for purchase as Input goods/services and for assets choose capital goods.

I want to modify a transaction but the changes are not reflecting. What should I check?

If you want to modify a transactions but the changes are not reflecting then you need to check the changes are save properly. Check after reopen the report.
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