Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
What details do I need to enter while creating a new invoice?I am getting errors while generating invoice. How to resolve invoice generation errors?
To generate new invoice you need to enter details like:
Step 1 : VOucher series
Step 2 : Voucher number and date
Step 3 : Party name
Step 4 : Item details
I created a voucher series in BUSY but one of my users is unable to see it. What could be the reason for this?
If you created a voucher series in BUSY but one of your users is unable to see it, then don't have the right to see the voucher series.
I want to delete an old transporter but it is still showing even after deletion. How do I completely remove the old transporter?
If you want to delete transporter name. So, Simpy press F4 key in transport field and select transporter name and then press F8 key and delete it .
When I try to enter previous years invoice details manually the software is not accepting the data What should I do
Make sure you are entering the voucher in last year with Correct date of Last Year Only. Further can contact us on our Customer Support 8282828282 via support@busy.in
If I purchase raw materials using BUSY but the supplier does not provide a GST number, will it cause any issues?
No it will not cause any issues because you can enter the transaction with unregistered dealer as well and it it will be treated as unregister supply inward
I'm confused why I'm seeing the party name instead of the reference number. How do I see the actual reference number?
By default the Bill reference number generates on the basis of voucher number, but if you have create as your party name so it will show party name.
What should i select in mode of transport field in transport window if i am sending goods through airplane?
You need to select mode of transport as air in case you are sending goods through air and also GR or RR number is mandatory in that case.
I entered a debtor's account but the vouchers shown don't match the sales. What could be the issue?
If voucher shown does not match with the sales check the transactions added in BUSY check the item quantity, price, tax applied in voucher as per sale voucher.
How do I enter per quantity billing rates in BUSY invoices? I need to bill based on quantities.
To enter per quantity rates you need to mention in the price column during voucher entry, the amount will automatic calculate on the basis of price and quantity.
The voucher amount in BUSY does not match the amount on my supplier's invoice. What should I do?
Reasons for mismatch in supplier's invoice and BUSY invoice are:
1. Voucher entry mistake or wrongly entered qty, price, amount.
2. Wrong tax category or tax rate applied in voucher.