Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why does modifying an existing voucher impact the pricing and units picked? Is there any way to prevent this?

If you are modifying an existing voucher then it does not impact the 
pricing and unit until you do not make any changes into price.

Do I need to create a bill of material for an item that I only trade and dont produce?

No, you do not need to create a bill of material for an item that you only trade and don't produce in BUSY Accounting software.

Is there an automatic way to adjust a bill to zero if the party has paid in cash?

If party has paid in cash select party name as cash and if want to define party details can mention it in billing shipping details.

I have a about a specific invoice/transaction in BUSY. Can I share my screen and get help?

Yes, To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.

How do I add multiple shipping addresses for different items on the same e-way bill in BUSY?

In BUSY, you cannot add multiple shipping addresses for different items on the same e-way bill. The e-way bill can only have one shipping address.

Do I need to make reverse charge if the transaction is B2B or regular GST type?

To know weather to make reverse charge or not is depend on your receipient of goods or services. Furthre may consult with your tax consultant.

Is there a maximum number of items that can be added to a single sales voucher?

Yes, there is a maximum number of items that can be added to a single sales voucher in BUSY . The maximum number is 999.

Do i need to enter the discounted price in the amount field while entering a voucher?

When you enter a voucher in BUSY the value in the amount field will auto pick based on the quantity and price you have mentioned.

How can I delete or edit the ship to address for an e-bill in BUSY?

To edit or delete ship to address:
Step 1 : Click on transactions
Step 2 : Sales
Step 3 : Modify
Step 4 : Edit the ship to address

What is the “POS” field and when should I use it in BUSY Accounting software?

The "POS" field in BUSY Accounting software stands for Point of Sale and it should be used when making sales transactions at a physical location.
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