Frequently Asked Questions

Q: I am unable to make edits or changes to incorrect or outdated billing details in the software. How can I modify or update any billing information?

To edit or change the bill you must have user rights to change the bill or login with admin user and make changes in bill

Q: I am unable to see the option to account for unregistered purchases made before registering my company in BUSY. Where can I find this?

To add unregisterd purchase in BUSY you can use both options either you can add it through purchase voucher or journal voucher under transaction menu.

Q: My sales receipt total seems lower than it should be. How can I check if a change was made after the sale?

To check changes made after sale is to check : Step 1 : Check audit trail Step 2 : Check transaction history Step 3 : Check physical records

Q: What options are there for reverting changes made in BUSY if I adjust references incorrectly? Is there a way to undo it?

In BUSY, there is no provision to undo the process of Auto Adjust References if wrongly adjusted. You have to remove references from vouchers manually.

Q: Some of my invoice line items have wrong units of measurement. How can I change the units for multiple items together?

Unit can not be changed if you have done the transaction . So if you can delete the transaction then you can change the unit.

Q: I am adding tax rates one by one which is time consuming. Is there a faster way to calculate tax liability?

The tax liability auto calculate the BUSY according to the sale purc type used in the voucher and tax category mention in the item master.

Q: Why is the stock of the item getting reduced by the full amount even when it is sold partially?

The stock value shows as per the stock valuation method selected by you and the value which is on that particular date of an item.

Q: I added a new voucher but now I can't find the voucher number. How do I locate voucher numbers?

To locate a voucher number, you can use the search function within the list of vouchers, or verify that the voucher has been saved successfully.

Q: I want to generate the invoice manually using BG instead of the automated system. How can I do that?

To generate the invoice manually using BG instead of the automated system in BUSY, you can go to the portal and generate the invoice directly.

Q: I am unable to find the ineligible ITC option after upgrading BUSY. Has this been removed or shifted elsewhere?

No, the ineligible ITC option has not been removed or shifted elsewhere in the latest version of BUSY. It is still available in the software.

Solutions to common issues related to Configurations — Voucher Entry Both.

Support

Step-by-step Answers

I am unable to make edits or changes to incorrect or outdated billing details in the software. How can I modify or update any billing information?

To edit or change the bill you must have user rights to change the bill or login with admin user and make changes in bill

I am unable to see the option to account for unregistered purchases made before registering my company in BUSY. Where can I find this?

To add unregisterd purchase in BUSY you can use both options either you can add it through purchase voucher or journal voucher under transaction menu.

My sales receipt total seems lower than it should be. How can I check if a change was made after the sale?

To check changes made after sale is to check :
Step 1 : Check audit trail
Step 2 : Check transaction history
Step 3 : Check physical records

What options are there for reverting changes made in BUSY if I adjust references incorrectly? Is there a way to undo it?

In BUSY, there is no provision to undo the process of Auto Adjust References if wrongly adjusted. You have to remove references from vouchers manually.

Some of my invoice line items have wrong units of measurement. How can I change the units for multiple items together?

Unit can not be changed if you have done the transaction .
 So if you can delete the transaction then you can change the unit.

I am adding tax rates one by one which is time consuming. Is there a faster way to calculate tax liability?

The tax liability auto calculate the BUSY according to the sale purc type used in the voucher and tax category mention in the item master.

Why is the stock of the item getting reduced by the full amount even when it is sold partially?

The stock value shows as per the stock valuation method selected by you and the value which is on that particular date of an item.

I added a new voucher but now I can't find the voucher number. How do I locate voucher numbers?

To locate a voucher number, you can use the search function within the list of vouchers, or verify that the voucher has been saved successfully.

I want to generate the invoice manually using BG instead of the automated system. How can I do that?

To generate the invoice manually using BG instead of the automated system in BUSY, you can go to the portal and generate the invoice directly.

I am unable to find the ineligible ITC option after upgrading BUSY. Has this been removed or shifted elsewhere?

No, the ineligible ITC option has not been removed or shifted elsewhere in the latest version of BUSY. It is still available in the software.

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