Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is VAT still being calculated in my vouchers when I have moved to GST?

If Vat is calculating on your vouchers even you have moved to GST then make sure you have selected correct GST Sale / Purchase Type.

What happens if I cancel an invoice will it delete the voucher record completely?

No, canceling an invoice will not delete the voucher record completely. The voucher record will still exist, but the invoice will be marked as canceled.

I am having trouble registering bills that are non-taxable/exempt. How should these be handled?

Non-taxable/exempt bills should be registered as exempt and passed without applying any tax. If you want to apply for exempted tax, you can do so.

How can I resolve the issue of cancelled documents not updating instantly in BUSY?

When you cancel a bill in BUSY, it will be instantly updated and reflected in the cancelled vouchers report and the document summary of GSTR1.

What information needs to be entered in the shipping details section of the software?

The shipping details section in BUSY software requires the shipping address of the party to whom the goods are being shipped or going to delivered.

Can I transfer an account vocuher entries to another account instead of deleting it?

Yes, you can transfer an account voucher entries to another account instead of deleting it completely in BUSY by modifying voucher and selecting another account.

I want to change the default narration in vouchers. How can I do it?

For change narration in voucher please follow these steps:
1. Go in transaction then select voucher type
2. Then open voucher in modify mode and change narration

Can you tell me how to enter material quality issues while canceling an invoice?

When you cancel an invoice a window will appear of cancellation narration in which you can specify the reason for cancellation like material quality issue.

Should I charge GST in sale even if the other party is unregistered?

Yes, if you are registered dealer then should charge GST in sale if even the counter party is unregistered. It is consider as B2C transaction.

Can you explain the voucher series, voucher date, voucher number, and purchase type?

The voucher series, voucher date, voucher number and purchase type are fields available in the puchase voucher which is mandatory to fill during voucher creation.
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