Frequently Asked Questions

To record export turover need to follow the below steps:
 Step 1: Go to Transactions then click on Sales/ Supply Outward. 
 Step 2: Then Add Sales voucher then add date,voucher number 
 Step 3: Then select sales type as central export and have to choose taxable or exempt according to bill requirement. 
 Step 4: Then Add party details with PIn Code as 999999 
 Step 5: Then enter the shipping details of the last location where your items are going to dispatched. 
 Step 6: Enter Item details, quantity and price details . 
 Step 7: Further you need to enter the shipping bill number, shipping bill date, and the port code from where your goods will be dispatched.

Follow below steps to find the option for GST invoices in BUSY: 
 Step 1: Go in administration. 
 Step 2: Select configuration. 
 Step 3: Then Select feature/options. 
 Step 4: Under it click on GST/VAT. 
 Step 5: Enable GST in it. 
 Step 6: Specify the type of dealer and filling frequency. 
 Step 7: Mention your company GSTN in given option. 
 Step 8: Also can create default GST masters. 
 Step 9: Save configuration and go back. 
 Step 10: Go and create desired voucher. 
 Step 11: Ensure that billing party must be registered. 
 Step 12: As specify the GSTN in billing party master. 
 Step 13: Save configuration and create an invoice.

If you want to add a credit sales invoice in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and select Sales.
Step 2: After selecting voucher click on Add and select the Party Name and other neccessary details such as Date, Voucher no., Items, etc and save the transaction.
If you want to record receipt in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Receipt Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher.

If the invoice totals are not calculating properly in BUSY, several reasons could be causing the issue. Here are some troubleshooting steps to help identify and resolve the problem:
 1. Check Data Accuracy: Ensure that all the data entered in the invoice, including quantities, prices, and tax rates, is accurate. A simple data entry error could lead to miscalculations.
 2. Verify Tax Rates: Confirm that the correct tax rates are applied to each item on the invoice. Incorrect tax rate can result in inaccurate totals.
 3. Check Discounts and Charges: If you are applying discounts or additional charges to the invoice, review these entries to make sure they are entered correctly and are contributing to the total as intended.

The name of the party may not be showing up in the drop down list while creating a sale or purchase voucher in BUSY due to several reasons:
1. Ensure that the name of the party is correctly entered and saved successfully in company.
2. Ensure that the group or under group of the party master must be either sundry debtor, sundry creditor, cash-in-hand, or bank.
3. Check if the party is marked as deactivated, as in such cases, those account masters will not show up in the drop down list when adding a voucher.
4. Verify if there are any filters applied on the value for the party dropdown from voucher configuration. Such filters might be excluding the party name from being displayed.

To view the pending order report, follow these steps:
Step 1: Go to display section then select the order processing
Step 2: Click on pending order then select the required report
Step 3: Select the item range and party range then specify the date and open the report.
In order to process or adjust the pending in order in original invoice, follow these steps:
Step 1: Go to transaction section then click on sales or purchase voucher 
Step 2: Click on add then specify the voucher number, series, voucher date, sale/purchase type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending order with selected party will appear in a window.
Step 4: Select the required order and save the voucher.

To fix incorrect calculations in the vouchers, you need to follow these steps:
 Step 1: Check that the price of the products is entered correctly. 
 Step 2: Check that the tax category of the items is specified correctly in the item master. This will help to apply the correct tax rate and amount to your transactions. 
 Step 3: Check that the discount given is entered correctly and has the right structure.
 Step 4: Check that the additional charges added through Bill Sundry have the correct accounting configuration. 
 Further for any assistance you can also reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. Alternatively, you can email us your query at support@busy.in.

To record a purchase and specify local or central tax for it in BUSY software, Follow these steps:
Step 1: Go to the Transaction Menu 
Step 2: Click on Purchase 
Step 3: Press enter on add 
Step 4: Select series,specify the date & voucher number
Step 5: Then select purchase type according to party billing state if party belongs to same state then select purchase local single tax/multirated /incl. and if party belongs to other state then select central purchase and according to purchase you apply local or central tax on your voucher. 
Step 6: Fill in the required Details of the voucher like:  party, item, qty etc.
Step 7: Save the information by clicking on the Save button or pressing F2.

In BUSY, you can apply tax with specific tax rate of freight by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click on add option.
Step 3: Now, specify the item name, group, tax category, Select NA in unit and save the master.
Step 4: Go to transaction section then choose required voucher.
Step 5: Choose add tab then specify the voucher series, date, voucher number, sales or purchase type, party name, material center in header part of voucher.
Step 6: Now, mention then item details with quantity and price then select apply freight account at item level and update the price for same.
Step 7: Apply tax at bill sundry and save the master.

If you find that some transactions or bills are missing from the ledger in your BUSY, 
you can restore them from the latest backup. However, if it haven't so, you'll need to 
enter those bills manually. Here are the steps to do it:
Step 1: Go to the Administration menu.
Step 2: Click on "Voucher Series Configuration."
Step 3: Click on "Voucher Type," then click on the "Series" option. After that, click on "Voucher
Numbering" option and set the type as "Manual." Save the configuration.
Note: After adding the voucher, you can set the voucher number as automatic from the same
option. However, while setting it to automatic and saving the configuration, a renumbering 
option will appear. Make sure to select "No" to this option.