Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I adjust inventory for damaged/expired goods?

To adjust entry go to:
Step 1 : Click on transactions
Step 2 : Add Stock journal voucher
Step 3 : Define item generated and item consumed

How does the software determine the transaction type?

The software determines the transaction type based on the nature of the transaction, such as whether it is a sale, purchase, or supply inward/outward.

How do I save bills in BUSY fast?

To save voucher or bills in BUSY fast, while adding voucher press F2 key to save the voucher or simple click on save button.

How to link sales persons to different transactions?

When you record a transaction in BUSY, a salesman window will pop up where you can enter the name of your salesman as needed.

What do you mean by dispatch address?

Dispatch address refers to the process of sending goods or products to their intended destination
For more information contact to your account specialist or CA.

What is indirect income in BUSY?

Indirect income refers to income from sources other than the primary operations of your business.
For more information contact to your account specialist or CA.

The invoice number or ID I have does not match the current invoice being shown. Why is there a mismatch and how can I reconcile it?

If invoice number not match:
Step 1 : COntact customer
Step 2 : Verify correct GST number
Step 3 : Correct sale invoice

The invoice amount appears incorrect and does not match my records. What should I do to get the invoice corrected and accurate as per my books?

If invoice number not match:
Step 1 : COntact customer
Step 2 : Verify correct GST number
Step 3 : Correct sale invoice

Why am I getting a message saying you are entering a central transaction for a party belonging to same state, while entering sale invoice in BUSY?

The message is appearing because the software is detecting that you are entering a central transaction for a party belonging to same state.

If only some items on a purchase order have arrived, how do I reflect that partial receipt of goods on the purchase invoice in BUSY?

To reflect the partial receipt of goods in purchase voucher from purchase order you need to mention in adjustment window the receipt qty.
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