Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I'm having an issue with cross-referencing and adjusting entries. Can you help me properly reference and adjust entries?
We recommend to create new bill reference while creating new invoices and adjust the same reference number when you received payment against that invoice.
Can you check if there is an update available for BUSY that includes the option to add multi-vehicles?
BUSY does not have an option for multiple vehicle numbers in one bill. You have to post separate voucher for different vehicle number .
What information do I need to enter about the foreign currency when creating a purchase order in BUSY?
When creating a purchase order in BUSY, you need to enter the foreign currency code, exchange rate, and the amount in the foreign currency.
Where can I find the field to enter the port code when generating an export invoice in BUSY?
At the time of saving the voucher, you can find the field to enter the port code while generate an export invoice in BUSY
There is a specific amount showing in my trading account or treasury. Which transaction is this amount for?
To check the amount showing in trading account open the transactions and check the item details that for which transaction this amount belongs too.
Can I lock or fix the amount on a voucher so it cant be edited after its calculated
Yes, you can restrict your user to do modification in vouchers, so that they can't make any changes in the voucher once it created.
The invoice number or ID I have does not match the current invoice being shown. Why is there a mismatch and how can I reconcile it?
If invoice number not match:
Step 1 : COntact customer
Step 2 : Verify correct GST number
Step 3 : Correct sale invoice
The invoice amount appears incorrect and does not match my records. What should I do to get the invoice corrected and accurate as per my books?
If invoice number not match:
Step 1 : COntact customer
Step 2 : Verify correct GST number
Step 3 : Correct sale invoice
Why am I getting a message saying you are entering a central transaction for a party belonging to same state, while entering sale invoice in BUSY?
The message is appearing because the software is detecting that you are entering a central transaction for a party belonging to same state.
If only some items on a purchase order have arrived, how do I reflect that partial receipt of goods on the purchase invoice in BUSY?
To reflect the partial receipt of goods in purchase voucher from purchase order you need to mention in adjustment window the receipt qty.