Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I created two different voucher series in my company. The invoice is generating in one series but not in the other. What could be the issue?
If you created two different series then select the second series while adding the voucher if using POS set it as variable
I accidentally pressed enter while entering the name of the transport. Now I am unable to enter its GSTN number. What can I do?
You can edit the transport details by put cursor on party name and press enter key and then add the GSTN number.
The software is automatically picking up the billing address as the shipping address. How can I change the shipping address to a different location?
You can manually change the shipping address; it defaults to the billing address, but you can modify it while entering a voucher.
The shipping address autofills from GST details but sometimes causes issues in E-Way bill generation. Should I manually enter the shipping address instead?
You can manually change the shipping address; it defaults to the billing address, but you can modify it while entering a voucher.
I need to generate a BC invoice on the same document number as a previous BB invoice in BUSY. Is this possible?
Yes, B2C invoice can have the same number as a previous B2B invoice in BUSY for that set voucher numbering as manual.
I have shown incentive & commission as separate income but deducted from sales. Is this causing P&L and GST mismatch?
Yes if you have shown incentive & commission as separate income but deducted from sales it may cause P&L and GST mismatch
The software is not saving my recent changes to an order. How can I ensure my updates are retained?
If you have done some changes in an order and it is not being saved you can try by resaving voucher again.
Why is the software asking for transport name when I only want to enter the vehicle number?
If you only want to enter vehicle number then you can ignore the transport name field and proceed after entering vehicle number.
I am unable to find the configuration settings in the software. Where can I access the configuration?
To Find The Configuration Setting, Follow These step:
Step 1: Go to adminstration menu.
Step 2: Then select Configuration option.
What is the correct way to set the distance for generating accurate e-way bills in BUSY?
The correct way to set the distance for generating accurate e-way bills in BUSY is to set the distance to 0 km.