Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I generate sales and delivery challans in BUSY?

Pls Follow the Below Steps :
Step 1: Transaction
Step 2: Sales
Step 3: Add
Step 4: Material Issue to Party- For Delivery Challan
Step 5: Add

What is the meaning of reference number in bills?

In BUSY software, reference number in bills refers to a unique number to each bill for tracking and adjusting payments and receipts.

What is the purpose of a sale quotation?

A sales quotation is a document that allows a potential buyer to view the cost involved in purchasing specific services or products.

Where is the automatic shipping option?

BUSY does not have any automatic shipping option. However you enter shipping address in the billing / shipping window during voucher entry.

There seems to be an issue with the laser and meters in BUSY. What is causing this and how can I fix it?New

In BUSY there is no option for laser and meters . Simply you can crete Units to measure the Inventory .

Can you please guide me through the process to run a multi level bill for items with different prices and taxes?

If you want pass voucher with multiple item with different tax rate you can take sale type or purchase type Multi-Rate.

Can I process a sales return in BUSY for an e-invoice that was generated but not sent to the customer?

Yes, you can process a sales return in BUSY for an e-invoice that was generated but not sent to the customer.

I made a mistake and entered the wrong shipping address for a customer in BUSY. How do I correct it?

If you mentioned wrong shipping address in voucher, then you can open that voucher and correct the address then save changes.

If I have bought stock from my own shop, do I need to make a purchase voucher for it?

Yes, if you have bought stock from your own shop, you need to make a purchase voucher for it in BUSY.

The invoice amount or totals are changing in BUSY after I updated some details. How can I fix this?

To resolve the issue, modify the invoice by changing the quantity and price. This will affect the invoice amount and totals.
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