Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Can we adjust the sales voucher with a different tax rate than the original rate applied?
Step1: In the GST RCM - No, We have to adjust the same Tax rate reference which was created during receipt voucher.
Is there a way to permanently save the shipping address instead of typing it every time?
No, there is no way to permanently save the shipping address in BUSY. The address needs to be manually entered every time.
What sales type should I select for export invoices 'zero rated', 'nil rated' or 'taxable'?
For export invoices, you should select the Sales Type either as I/GST-Export (Taxable) or I/GST-Export (ZeroRated) during sale voucher entry in BUSY.
Is it possible to view the previous days closing stock while entering sale vouchers?
While entering voucher only current stock shows in voucher . For previous day stock you have to check stock report from display.
What makes up the debit balance shown is it just taxes or does it include other amounts?
It depend on the type of entry you are posting that whick account will be on Debit side or credit side.
What purchase type should I select if I do not want to take GST on a bill?
If you do not want to take GST on a bill in BUSY , you should select the 'Exempt' purchase type.
Does BUSY allow to use the same serial number for a different product which is already assigned?
In BUSY, you can not assign the same serial number to a product which is already assigned to a different product.
Is it mandatory to enter party name and address for the billing shipping process to be completed?
Yes, it is mandatory to enter party name and address for the billing shipping process to be completed in BUSY software.
How do I handle situations where the customer payment dates don't match my invoice dates in BUSY?
Payment date can be different from the invoice date, you just need to adjust the bill references in the payment voucher.
Can I apply discounts or forwarding charges in the bill? If yes, where should I mention them?
Yes, discounts and forwarding charges can be applied in the bill in BUSY. You can add them through bill sundry option.