Frequently Asked Questions

Q: Should I enter location/PIN code in capital letters or small letters in BUSY? Does the case sensitivity matter?

You can enter Location in either capital letters or small letters. Remember, the PIN code should always be in numeric form.

Q: If I cancel an invoice, do I need to delete the entry or can I just leave it?

If you cancelled an invoice in BUSY, you do not need to delete that entry. You can leave as it is.

Q: What makes up the debit balance shown is it just taxes or does it include other amounts?

It depend on the type of entry you are posting that whick account will be on Debit side or credit side.

Q: What purchase type should I select if I do not want to take GST on a bill?

If you do not want to take GST on a bill in BUSY , you should select the 'Exempt' purchase type.

Q: Does BUSY allow to use the same serial number for a different product which is already assigned?

In BUSY, you can not assign the same serial number to a product which is already assigned to a different product.

Q: Is it mandatory to enter party name and address for the billing shipping process to be completed?

Yes, it is mandatory to enter party name and address for the billing shipping process to be completed in BUSY software.

Q: How do I handle situations where the customer payment dates don't match my invoice dates in BUSY?

Payment date can be different from the invoice date, you just need to adjust the bill references in the payment voucher.

Q: Can I apply discounts or forwarding charges in the bill? If yes, where should I mention them?

Yes, discounts and forwarding charges can be applied in the bill in BUSY. You can add them through bill sundry option.

Q: Is there a way to bulk update or recalculate GST for multiple vouchers at once in BUSY?

Yes, You can also run recalculate item tax amount feature from house keeping after taking the latest backup of the company.

Q: Can we access other account group ledgers except debtors and creditor group ledgers in sales transactions?

you can access Cash in hand and Bank account group ledger in sales transaction along with debtor and creditor group ledger

Solutions to common issues related to Configurations — Voucher Entry Both.

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Step-by-step Answers

Should I enter location/PIN code in capital letters or small letters in BUSY? Does the case sensitivity matter?

You can enter Location in either capital letters or small letters. Remember, the PIN code should always be in numeric form.

If I cancel an invoice, do I need to delete the entry or can I just leave it?

If you cancelled an invoice in BUSY, you do not need to delete that entry. You can leave as it is.

What makes up the debit balance shown is it just taxes or does it include other amounts?

It depend on the type of entry you are posting that whick account will be on Debit side or credit side.

What purchase type should I select if I do not want to take GST on a bill?

If you do not want to take GST on a bill in BUSY , you should select the 'Exempt' purchase type.

Does BUSY allow to use the same serial number for a different product which is already assigned?

In BUSY, you can not assign the same serial number to a product which is already assigned to a different product.

Is it mandatory to enter party name and address for the billing shipping process to be completed?

Yes, it is mandatory to enter party name and address for the billing shipping process to be completed in BUSY software.

How do I handle situations where the customer payment dates don't match my invoice dates in BUSY?

Payment date can be different from the invoice date, you just need to adjust the bill references in the payment voucher.

Can I apply discounts or forwarding charges in the bill? If yes, where should I mention them?

Yes, discounts and forwarding charges can be applied in the bill in BUSY. You can add them through bill sundry option.

Is there a way to bulk update or recalculate GST for multiple vouchers at once in BUSY?

Yes, You can also run recalculate item tax amount feature from house keeping after taking the latest backup of the company.

Can we access other account group ledgers except debtors and creditor group ledgers in sales transactions?

you can access Cash in hand and Bank account group ledger in sales transaction along with debtor and creditor group ledger

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