Can I process a sales return in BUSY for an e-invoice that was generated but not sent to the customer?
Yes, you can process a sales return in BUSY for an e-invoice that was generated but not sent to the customer.
Frequently Asked Questions
Solutions to common issues related to Configurations — Voucher Entry Both.
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Step-by-step Answers
I made a mistake and entered the wrong shipping address for a customer in BUSY. How do I correct it?
If you mentioned wrong shipping address in voucher, then you can open that voucher and correct the address then save changes.
If I have bought stock from my own shop, do I need to make a purchase voucher for it?
Yes, if you have bought stock from your own shop, you need to make a purchase voucher for it in BUSY.
The invoice amount or totals are changing in BUSY after I updated some details. How can I fix this?
To resolve the issue, modify the invoice by changing the quantity and price. This will affect the invoice amount and totals.
Should I enter location/PIN code in capital letters or small letters in BUSY? Does the case sensitivity matter?
You can enter Location in either capital letters or small letters. Remember, the PIN code should always be in numeric form.
If I cancel an invoice, do I need to delete the entry or can I just leave it?
If you cancelled an invoice in BUSY, you do not need to delete that entry. You can leave as it is.
I want to add details like Input, Goods and Services for multiple vouchers. Can this be done in bulk or do I have to open and edit each voucher manually?
To add details like input, goods, and services for multiple vouchers You have to open and edit each voucher manually.
I made changes and saved the voucher again, but still the same error is coming. Do I need to re-enter the items?
Yes, you need to re-enter the items after saving the voucher again if the error persists.re - add the voucher.
I am trying to search for a previously entered invoice but it is not showing up. How can I find it?
To check voucher go to :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Why is the sales bill not saving when the sales bill quantity does not fully match with the sales challan quantity?
Step1:Enter correct value : Check the sales translation and verify the main qty is not higher than challans balance quantity
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