Frequently Asked Questions

Q: I have two accounts under similar but slightly different names. How do I tell which one is which in the ledgers?

You can differentiate between similar accounts in ledgers by giving them multiple aliases or creating separate ledgers with different names.

Q: I want to add additional fields like UQC and Unit to my invoices in BUSY. How can I do this?

No you cannot add UQC field in invoice but you can customize for that you can contact to your dealer

Q: The software shows the same tax rate even if I change the quantity. Why does it not update the totals?

If you change the quantity then tax rate never changes if you want to change then change the sale type.

Q: If a party has already paid the amount, will the settlement amount still not come on the cash bill?

If the party has already paid the amount, the settlement amount will not appear on the cash bill in BUSY.

Q: The invoice is picking up registered address instead of unregistered consumer address. What should I check in master configuration?

In invoice the address will be picked from the party which you have selected either it is registered or unregistered.

Q: Will the ITC remain with capital goods if I purchase a computer, as it is a part of it?

Yes, if you purchase a computer as a capital good, the ITC will remain with the capital goods in BUSY.

Q: Should I cut the bill in Central or locally if the goods are being delivered in my same state?

If the goods are being delivered in your same state, then you should select local sale type during voucher entry.

Q: I put some items under the wrong mutiple price list (retail vs wholesale), how can I fix this?

You have to open the item master and in multiple price list, enter the correct price for wholesale and retail.

Q: I am seeing different billing amounts in different sections. What should I do?

You should check the taxable amount and tax rate for each section to understand why the billing amounts are different.

Q: How to ensure correct entries in invoices, credit notes, and quotations in BUSY?

To ensure accurate entries in invoices, credit notes, and quotations in BUSY, you need to cross verify the entries manually.

Solutions to common issues related to Configurations — Voucher Entry Both.

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Step-by-step Answers

I have two accounts under similar but slightly different names. How do I tell which one is which in the ledgers?

You can differentiate between similar accounts in ledgers by giving them multiple aliases or creating separate ledgers with different names.

I want to add additional fields like UQC and Unit to my invoices in BUSY. How can I do this?

No you cannot add UQC field in invoice but you can customize for that you can contact to your dealer

The software shows the same tax rate even if I change the quantity. Why does it not update the totals?

If you change the quantity then tax rate never changes if you want to 
change then change the sale type.

If a party has already paid the amount, will the settlement amount still not come on the cash bill?

If the party has already paid the amount, the settlement amount will not appear on the cash bill in BUSY.

The invoice is picking up registered address instead of unregistered consumer address. What should I check in master configuration?

In invoice the address will be picked from the party which you have selected either it is registered or unregistered.

Will the ITC remain with capital goods if I purchase a computer, as it is a part of it?

Yes, if you purchase a computer as a capital good, the ITC will remain with the capital goods in BUSY.

Should I cut the bill in Central or locally if the goods are being delivered in my same state?

If the goods are being delivered in your same state, then you should select local sale type during voucher entry.

I put some items under the wrong mutiple price list (retail vs wholesale), how can I fix this?

You have to open the item master and in multiple price list, enter the correct price for wholesale and retail.

I am seeing different billing amounts in different sections. What should I do?

You should check the taxable amount and tax rate for each section to understand why the billing amounts are different.

How to ensure correct entries in invoices, credit notes, and quotations in BUSY?

To ensure accurate entries in invoices, credit notes, and quotations in BUSY, you need to cross verify the entries manually.

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