Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to ensure that duplicate items are not added to the bill when adding new rows?

In BUSY, there is currently no option available to restrict duplicate item entries at the time of voucher entry.

Is it possible to select one item again in voucher grid after selecting it once?

Yes it is possible to select one item again in voucher grid after selecting it once in BUSY software.

Is it possible to copy the entire shipping address at once instead of line-wise copying?

No it is not possible to copy the entire shipping address at once instead of line-wise copying in BUSY.

I received a payment but it doesn't match the invoice amount. What do I do?

You should manually match the payment with the invoice amount to ensure accuracy of invoice as per physical invoice.

If I enter a purchase voucher, should the balance add up for the respective party?

Yes if you enter a purchase voucher in BUSY it will add up the balance for the respesctive party.

Can you explain the meaning of the inclusive option when charging tax in a bill?

The inclusive option in BUSY while creating a bill means that the price of the item includes the taxes. 

What are the different types of credit notes that can be created in the software?

You can create credit note without items and with the stock item in BUSY software as per the requirements.

Do I need to be a super user to change reference numbers in the software?

Super user and any other users who have voucher modification rights can change the bill reference number in vouchers.

which purchase type is used to create the purchase invoice with tax inclusive amount?

To create purchase voucher with tax inclusive item amount, you can use tax inclusive purchase type during voucher entry.

How can I enter some information such as a GR number in a bill?

You can mention the GR number and GR date in the transport details window during voucher entry in BUSY.
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