Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Some of my data seems to be displaying inconsistently in BUSY Software. Why would it show sometimes but not others?

Please provide more details as which data is showing is incorrect and which report your are checking in BUSY?

Can I override the item price on a sales invoice in BUSY without affecting the item master price?

Yes, you can override the item price on a sales invoice in BUSY without affecting the item master price.

Why is the software not allowing me to save a bill with a blank material centre name?

If multigodown feature is enabled in your company you cannot save the voucher without specifying the material centre name.

Is there a limit to how many vouchers I can generate?How do I increase the voucher limit?

There is no limit on making invoices in BUSY.
You can add as many vouchers as you want in BUSY.

Is there an option to put multiple bills on hold at the same time in the software?

No, there is no option to put multiple bills on hold at the same time in BUSY Accounting software.

Is there any limit on number of billing and dispatch addresses I can enter in BUSY?

The limit on the number of billing and dispatch addresses is 4 lines that you can enter in BUSY

How to ensure that duplicate items are not added to the bill when adding new rows?

In BUSY, there is currently no option available to restrict duplicate item entries at the time of voucher entry.

Is it possible to select one item again in voucher grid after selecting it once?

Yes it is possible to select one item again in voucher grid after selecting it once in BUSY software.

Is it possible to copy the entire shipping address at once instead of line-wise copying?

No it is not possible to copy the entire shipping address at once instead of line-wise copying in BUSY.

I received a payment but it doesn't match the invoice amount. What do I do?

You should manually match the payment with the invoice amount to ensure accuracy of invoice as per physical invoice.
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