Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Does BUSY allow me to apply item-wise tax and discounts in POS billing?
Yes, BUSY allows you to apply item-wise tax and discounts in POS billing.
What is the maximum number of lines I can add for item description?
The maximum number of lines you can add for item description is 999.
How do I customize rules for auto-generation of invoices, bills, etc. in BUSY?
In BUSY, there is not provision for auto generation of invoice or bills.
The billing address PIN code is not getting populated automatically in the invoices. Where can I enter the billing address details so it reflects on the invoices?
Enable E-way bill and define the billing details in that pop up window
How do I change the ship-to state if my supplier is from one state but the items are being shipped to another state?
To change the ship-to state for inter-state supplier delivery, update the shipping address.
Will the system automatically pick up the correct place of supply for future invoices or do I have to do it individually?
Yes system will auto pick the place of supply according to the transactions.
Will my stock increase if I enter a sales return for an item in BUSY?
Yes, your stock will increase if you enter a sales in BUSY.
What steps should I follow if the OTP for invoices is not being received?
When you generate invoice in BUSY, there no need to enter any OTP.
Is there a way to bulk update due dates for multiple customers in BUSY?
In BUSY, there is no provision to bulk update due dates in vouchers.
What invoice type should be selected for SEZ exports normal Export or SEZ Export?
For SEZ exports, the invoice type that should be selected is "SEZ Export."