Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Are email IDs required when generating bills in BUSY?
No, email IDs are not required when generating bills in BUSY.
Can I save the entry without mentioning date?
No you cannot save the entry without mentioning date in voucher.
Where can i create the vouchers in BUSY?
You can create the vouchers from the transactions menu in BUSY
I accidentally deleted a credit note in BUSY. Is there a way to retrieve or undo the deletion?
No, we cannot retrieve or undo the deletion of any voucher
Do I need to manually enter the shipping address in BUSY or can it automatically select the address if I choose the automatic option?
The party address will automatic update as shipping address in voucher
I made a fake invoice in BUSY for testing. Does the government portal also show this fake invoice or only real invoices sync over?
No, it will show all voucher on portal if uploaded
I made a manual entry for an amount but the software is still calculating GST on it. How can I prevent this?
You can enter the GST value manually in the voucher.
Can I enter an item with a negative value? If so, how?
No, negative values are not accepted in BUSY Accounting software.
How do I associate a vehicle or asset with a bill?
Enable transport details and define the transport details in bill
How can I delete or remove an invoice created in BUSY?
Press Shortcut Key F8 for deleting and removing the invoice.