Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I enable the software to round off invoice totals automatically?

You can enable the auto round off option which is used to round off the invoice amount from the voucher series configuration.
Pls Follow the below steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher series configuration
Step 4: Then select the required voucher type and series
Step 5: Then voucher configuration
Step 6: Enable the Auto round off final amount option
Step 7: Click on configure tab and select the automatic mode
Step 8: Mention the Round off plus in upper bill sundry and Round off minus in lower bill sundry
Step 9: When you save the voucher then invoice value will get auto round off.

How do I edit a submitted invoice to update the GR details?

To update the GR details on invoice in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to edit.
Step 3: Update the GR details in Transport details window and save.
Step 4: You can open the voucher from the voucher list or from the releated ledger.
Further if you generate an e-way bill, you cannot update the GR details in it. You need to cancel the existing e-way bill and create a new one with the correct details.
Note: Take backup before making any changes.

I need help understanding the billing and pricing structure of BUSY.

BUSY offers various features for billing and
pricing structures:
To create a bill in BUSY follow below steps:
Step 1: Go to transaction tab
Step 2: Then click on invoice you want to create such as sale and purchase and you can create it
Step 3: After creating invoice you can save it
You can set different pricing structures for the party by following these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration option
Step 3: Then click on features and option
Step 4: Then click on inventory tab and from that option you can use different price structures from that window such as date wise pricing ,bcn wise pricing and multiple price list category wise etc

What are the steps to create an export bill in BUSY? Also, how should I address an HSN error if it occurs while generating a return in BUSY??

There are the steps to create an export bill in BUSY:
Step 1: Go to Transaction Menu
Step 2: Then click on Sale voucher
Step 3: Then click on ADD option
Step 4: select the sale type as export or zero-rated. Enter the required details of the party and items, then save the voucher by clicking on save button
Note : IF you are raise a bill with muticurrency then enable it from Accounts feature.
If you are unable to generate E-return then three available options before proceeding with the return i.e Check errors in transactions, Check errors in HSN Summary, and Check errors in document summary.

I want to know if BUSY can automate billing and invoicing or do I need to create them manually. What invoicing features does it offer?

In BUSY, you have to voucher manually by selecting party,item and other required information for billing but in pos option you can do fast billing by setting pos scanner by configuring it in BUSY and picking items in bill by scanning though using different item paramters.Other option to add invoices in BUSY in bulk,if you already have datain excel,then you can import vouchers from excel and vouchers in BUSY will be added in bulk in single import and for that you have to configure fields and arrange coloumns in excel as per BUSY.Further for any billing feature utility as per your business need,you can check for customisation which is on chargeable basis.

I am trying to generate an invoice for an SEZ unit but am unsure which party type to select. What should I choose?

To generate an invoice for an SEZ unit, you unsure which party type to select. For this, you need to do the setting for sales type in that you have to select SEZ sales type, which defaults in BUSY; if not, you have to create SEZ unit sales type for this you need to follow below step:
Go to the Administration menu.
Select Masters and then Sale Type.
Click on Add to create a new sales type.
Give a name to the sales type.
Choose the region as Central.
Select the SEZ unit as the sales type.
In this case, there's no need to change the party type. You can use your regular party, for whom you create invoices.

What could be the reason if a specific item is not visible in the drop-down list while making a bill?

There could be a several reasons if specific item is not available in the drop-down list:
Step 1: If you have deactivated the item master then it will not visible in the dropdown
Step 2: If you have deleted that item master in that case it will not visible in the dropdown menu
Step 3: If you are using filter value for item dropdown feature for that specific voucher series in that case you will not able to view those item that are not being part of filter
Step 4: If you are using party wise item filter in that also you will not able to see those items that are not tagged in filter

How can invoices be generated in BUSY, and where can we check the consolidated summary for the same?

To generate invoices in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type.
Step 2: After select the voucher type, click on Add tab and create the invoice with required details like voucher number, date, party account, item etc.
Step 3: Afterward, save the voucher. You can print it too.
To check the consolidate sale data in BUSY, follow these steps:
Step 1: Go to Display section then click Account books .
Step 2: Now, Choose the Account registers standard menu then select sales register report.
Step 3: Next, Click on All sales type and all party
Step 4: Mention the date range , Press on OK tab and view the report.

How do I enable the option to enter the address while selecting bill to ship to option?

To enable the option to enter the address while selecting bill to ship to option in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher configuration and enable transport details and click on save button.
Step 3 : Now go to transactions and add transport details in window.
Step 3 : Now in transport details window selet bill to ship to and enter the address of the party in the given fields. Save the changes and the option to enter the address will be enabled while selecting bill to ship to option.

I'm having trouble entering invoices and credit notes properly in BUSY what do I do?

Find out the steps to enter invoice in BUSY 
Step 1 : First open the company in BUSY
Step 2 : Then go to transaction menu
Step 3 : Then select the voucher type as sales
Step 4 : Then add voucher select voucher series and mention date and then select sales type and items and enter amount and save bill
And steps to add credit notes in BUSY
Step 1 : First open the company in BUSY
Step 2 : Then go to transaction menu
Step 3 : Then select the voucher type as sales return (cr.note ) or credit note (W/O) items as per your requirement
Step 4 : Then can add credit note
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