Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why am I unable to edit or delete previous transactions in the software?
If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it. Step 5: : Make sure you have the necessary user permissions to modify & delete voucher.
What should I check in the distance field in the Transport Details window?
If there is any error related to distance in BUSY, you can check the below aspects in transport window:
Step 1: Enter 0 for the distance in transport window to let the software automatically pick up the distance from E way bill portal.
Step 2: Ensure that you had mention Bill to Place and Pin code properly in the eway bill configuration window.
Step 3: The Bill to station and pin code field should be mention correctly in transport details window.
Step 4: Also if the distance is not taking correct while clicking on check distance you can enter the distance manually.
In which case the port details are mandatory to generate e way bill?
In BUSY, you need to mention port details in export and SEZ sales invoice in order to generate e way bill. You can follow these steps to update it.
Step 1: Go to administration section then click on sales voucher and click on add tab.
Step 2: Now, Create the invoice with required details like party name, item details, sales type etc.
Step 4: While save the invoice, you will get export shipping bill details in which you have to click on update port address and specify the port details in it.
Step 4: After update the port details, save the invoice.
How do I create invoice with multiple items of different tax in BUSY?
If you want to create invoice with multiple items whose tax rates are different then you can select multirate, item wise or tax inclusive sales or purchase type. You can follow these steps:
Step 1: Go to transaction section then select the required voucher type and click on add tab.
Step 2: Now, specify the voucher date, series, number, party name, material center and sale or purchase type of multi rate or item wise or tax inclusive in header part of invoice.
Step 3: Next, specify the item details along with quantity and price then apply tax and save the voucher.
How do I record transactions like sales, purchases and expenses in BUSY?
If You Want To record transactions like sales, purchases and expenses in BUSY Follow These steps:
1.Go To The Transactions Menu.
2.Then Select the Voucher Type In which you Want To enter Invoice.
3.You Can Select Sales, Purchase, Payment, Contra, Receipt etc.
4.Then three Option Appear Add, Modify, List.
5.If Want To add the Voucher Click on add.
6.Then Select the Accounts & Enter Relevant Details.
7.Then Save The Voucher
8.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
How can I enter the port code in export invoice in BUSY?
To enter the port code in export invoice in BUSY, follow these steps:
Step 1: Go to administration section then click on sales voucher and click on add tab.
Step 2: Now, Mention then voucher number, date, select export sales type, party name and material center in header part of invoice.
Step 3: Next, create the invoice with item details and apply tax.
Step 4: While save the invoice, you will get export shipping bill details in which you have to click on update port address and specify the port details in it.
Step 4: After update the port details, save the invoice.
Why is my stock is showing negative while doing entries in BUSY?
There could be a several reasons if stock is showing negative while doing entries in BUSY:
1. If you dont have stock for that specific item in that particular voucher date
2. If you have selected wrong material centre in the voucher
3. If all the points are correct check that you are using latest version of BUSY software
4. Run the update master balance utility from the house-keeping menu after backup of your current data
5. If you dont have any opening or closing stock for that item in that case also it will give you a prompt for a negative stock
How do I update information for a specific transaction or account?
To update information for specific transaction in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type.
Step 2: Click on modify then specify the voucher series, date and number.
Step 3: After access invoice in modify mode, update the information and save it.
To update information for specify account master in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Select the account tab then click on modify option
Step 3: Now, select the required master and access in modify mode.
Step 4: Update the account information and save the account.
How can i update the place of supply for sales voucher as per shipping details in BUSY?
If you want to update the place of supply as per shipping details in sales voucher then follow the below steps:
Step 1: Go to transaction section then click on sales voucher and select add option.
Step 2: Now, Mention then all the invoice details like voucher date, number, party details, item details along with quantity and price etc.
Step 3: While save, a window for billing and shipping details will open where you need to select billing shipping details in gst report basis to pick shipping details as place of supply and mention the shipping address then save the voucher.
In my BUSY, bills are not getting generated due to "no record found". What should I check?
If you are facing the issue of bills not getting generated in BUSY due to no record found, you should check the following:
1. Make sure that you have entered the correct data and details for the bill.
2. Check if there are any missing or incomplete entries in the bill.
3. Verify if the necessary information, such as party details and product/service information, is correctly entered.
4. Ensure that the bill is being generated for the correct period or date.
5. Check if there are any errors or warnings displayed during the bill generation process.