Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

In my BUSY, bills are not getting generated due to "no record found". What should I check?

If you are facing the issue of bills not getting generated in BUSY due to no record found, you should check the following:
1. Make sure that you have entered the correct data and details for the bill.
2. Check if there are any missing or incomplete entries in the bill.
3. Verify if the necessary information, such as party details and product/service information, is correctly entered.
4. Ensure that the bill is being generated for the correct period or date.
5. Check if there are any errors or warnings displayed during the bill generation process.

How do I delete or cancel an invoice that I have created incorrectly on the software?

If you want to cancel or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
Step 5: To cancel invoice press ALT+X or Cancel button from top of the entry view.

I made a mistake in the invoice amount. How can I edit or delete the invoice?

If you want to modify or delete your invoices in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
You can also open that invoice from the list of voucher or from the related ledger.

How do I record receipt of stock in one unit but issue it in another unit?

For recording receipt of stock in one unit and issue in another unit, you need to follow below steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: Then select feature and option from it and after that select inventory option.
Step 3: Under inventory tab tick on alternate unit of item and click on save button to save the changes.
Step 4: Then go to administration then masters and select item then add option to add the item and maintain both unit.
Step 5: After setting alternate unit for item you can enter sale purchase with both units.

What should I do if I have both goods and services in my sale bill?

If you want to add sale invoice for goods and services then you should also create item for service and select in the sale voucher. To know how to create an item for service follow the below steps:
Step 1: Go to administration menu then select masters.
Step 2: Select item then click on add and enter the required details such as name, group, unit should be NA and specify the service account in the specify sales account at bottom.
Step 3: After that click on save button to save. Now you can use that item for geneating a sales invoice.

I want to enter a diesel purchase in BUSY. How should I record this transaction?

To record a diesel purchase in BUSY, you can follow these steps:
Step 1: Go to transaction then Purchase and select add
Step 2: Enter the supplier's name and other relevant details.
Step 3: Select the diesel item from the list of items if item not showing in list you can press F3 key to create new item master
Step 4: Enter the quantity of diesel purchased and the rate per unit.
Step 5: Select the appropriate tax code for diesel, such as GST or any other applicable tax.
Step 7: Save the voucher to record the diesel purchase transaction in BUSY.

How can I check current stock levels in a particular godown in BUSY?

In BUSY, We have to create the First Account master , Item Master then Sales Voucher.
Pls Follow the Below Steps For Account Creation:
Step 1: Administration
Step 2: Masters
Step 3: Account
Step 4: Add with their details and Save it.
Pls Follow the Below Steps For Item Creation :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add
Step 5: Mention the Item Details and Save it.
Pls Follow the Below Steps For Sales Voucher :
Step 1: Transaction
Step 2: Sales
Step 3: Add
Step 4: Mention the Sale Type for charging tax for local or central
Step 5: Mention the party name and Item details.

Why am I unable to edit or delete previous transactions in the software?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it. Step 5: : Make sure you have the necessary user permissions to modify & delete voucher.

What should I check in the distance field in the Transport Details window?

If there is any error related to distance in BUSY, you can check the below aspects in transport window:
Step 1: Enter 0 for the distance in transport window to let the software automatically pick up the distance from E way bill portal.
Step 2: Ensure that you had mention Bill to Place and Pin code properly in the eway bill configuration window.
Step 3: The Bill to station and pin code field should be mention correctly in transport details window.
Step 4: Also if the distance is not taking correct while clicking on check distance you can enter the distance manually.

In which case the port details are mandatory to generate e way bill?

In BUSY, you need to mention port details in export and SEZ sales invoice in order to generate e way bill. You can follow these steps to update it.
Step 1: Go to administration section then click on sales voucher and click on add tab.
Step 2: Now, Create the invoice with required details like party name, item details, sales type etc.
Step 4: While save the invoice, you will get export shipping bill details in which you have to click on update port address and specify the port details in it.
Step 4: After update the port details, save the invoice.
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