Frequently Asked Questions

If you are unable to add or modify purchase transactions in BUSY at times, it could be due to various reasons such as technical issues, software glitches, or incorrect user permissions. To resolve this, you can try the following steps: 
 Step 1: Make sure you have the necessary user permissions to add or modify purchase transactions. Step 2: Verify that you are using the latest version of BUSY. 
 Step 3: Go to www.busy.in under download section Download the latest version and install. 
 Step 4: check again same purchase modify option

To create purchase returns in BUSY, follow these steps: 
 Step 1: Go to Transactions, in transaction select the Purchase Return (Dr. Note), 
 Step 2: select the Add option and Fill in the necessary details such as vendor name, invoice number, return date, etc. 
 Step 3: Select the items that are being returned and enter the quantity and rate. 
 Step 4: Verify the calculations and make any necessary adjustments. 
 Step 5: Save the purchase return entry. 
 Step 6: The purchase return will now be recorded in the system.

If you are facing the error of 297 while generating invoice then you can follow these steps : 
 Step 1. Close the BUSY Application 
 Step 2. Took the backup of Data 
 Step 3. Then again open BUSY and open your company 
 Step 4. Go to Housekeeping Option 
 Step 5. Then click on Re-indexing the data Financial year wise otherwise you can re-indexing even after closing the company from company menu.
 If still you are facing the same issue then you can share your data to us on Support@busy.in.

To make changes to the billing for a customer whose IEP, NEC, etc. details are not changing and to update the billing without changing these details, 
 If we consider your IEP, NEC, etc., your voucher is optionally filed, you need to follow the below steps: 
 Step 1: go to Transactions, then select billing voucher, then select Modify. 
 Step 2: then put the billing voucher number and press F2 or OK to load the voucher. 
 Step 3: After loading the voucher, you can change the billing details as required.

If you are creating sales voucher with multiple items whose tax rates are different then you can select multirate, item wise or tax inclusive sales type. You can follow these steps:
Step 1: Go to transaction section then click on sales voucher and select add tab.
Step 2: Now, specify the voucher date, series, number, party name, material center and sale type of multi rate or item wise or tax inclusive in header part of invoice.
Step 3: Next, specify the item details along with quantity and price then apply tax and save the voucher.

Steps to follow if transport window is not opening while adding sales voucher in BUSY
 Step 1: Go to administration menu and select configuration from it.
 Step 2: In configuration you will find voucher series configuration option.
 Step 3: Then select sales option and select the relevant series from it.
 Step 4: After selecting the series then clik on voucher configuration button.
 Step 5: In voucher configuration window navigate to right hand and mention Y in the input transport details feature.
 Step 6: Lastly click on save button to save cofiguration.

To use the shipping details in the purchase order then you need to enable the shipping details option from the voucher series configuration.
Pls Follow the below steps for enabling the billing and shipping details :
Step 1: Click on administration and then configuration
Step 2: Then voucher series configuration and select the required voucher type and series
Step 3: Click on voucher configuration and enable the option of seperate billing shipping details then save it.
Step 4: During voucher entry, the billing shipping window will get open after entering the party then mention the shipping details.

To select the receiver details for Billing and shipping window, follow these steps:
Step 1: Go to transaction then click on required voucher type such as sales , purchase, sales return , purchase return etc.
Step 2: Click on Add option then create the invoice
Step 2: During voucher entry, the Billing and Shipping window will appear. In the Shipping window, you have the option to specify the receiver details manually, or you can select existing party details by pressing the F4 shortcut key.
Step 3: After specify the shipping details, you can save the invoice.

Reasons for mismatch in total value of voucher in BUSY with the value of mannual calculated amount
 1.Voucher entry mistake like if you have entered the incorrect amount in add voucher window it can cause mismatch in the total value.
 2.Incorrect bill sundry created if you have created incorrect bill sundry i.e selected wrong bill sundry type while creating bill sundry.
 3.Applied wrong tax amount or tax rate in the voucher
 4.The mismatch between the totals/values calculated by BUSY and your manual calculation can occur due to rounding off of values.

Follow below steps to enter fixed asset vouchers in BUSY and see reports:
Step 1: Go to administration menu and select masters from it.
Step 2: Then click on item option and then select add option to fixed asset and make sure to select account group as fixed asset then mention depreciation rate annual and half yearly.
Step 3: Then go to transaction and select relevant voucher type to add the fixed asset voucher.
Step 4: Then go to display option then click on depreciation chart option to view the report of depreciation on fixed asset.