Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to redo incorrect sales voucher entries in BUSY?

To redo incorrect sales voucher entries in BUSY, you can follow these steps:
1. Open the voucher entry screen in BUSY.
2. Locate the incorrect sales voucher entry that you want to redo.
3. Select the entry and click on the "Delete" button to remove it.
4. Once the incorrect entry is deleted, you can create a new sales voucher entry with the correct details.
5. Enter the accurate information, such as the customer details, item details, quantities, and prices.
6. Save the new sales voucher entry.
By following these steps, you can redo incorrect sales voucher entries in BUSY.

How to handle missing invoices in GSTR reports?

If you want to handle missing invoices in GSTR reports then please follow the 
given steps
Step 1: Make sure you have applied tax in that invoice which is missing in the report.
Step 2: While enter transaction through journal voucher make sure to select
registered expense in GST nature and in the register expense window
make sure you have select ITC eligibility as Input good or services.
Step 3: Make sure in item master there is an option skip in gst report must be set
as N.

How do I record inventory purchases in BUSY?

If you want to record a purchase voucher in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab on the top menu bar.
Step 2: Under the Transactions tab, you will find a voucher named Purchase. Click on it to open the voucher entry window.
Step 3: Enter all the necessary details of the purchase transaction, such as the party name, invoice number, item name, quantity, rate, etc.
Step 4: Click on Save to record the voucher and close the window.

I need to make changes to the billing for a customer but their IEP, NEC, etc. details are not changing. How can I update the billing without changing these details?

To make changes to the billing for a customer whose IEP, NEC, etc. details are not changing and to update the billing without changing these details, 
If we consider your IEP, NEC, etc., your voucher is optionally filed, you need to follow the below steps:
Step 1: go to Transactions, then select billing voucher, then select Modify.
Step 2: then put the billing voucher number and press F2 or OK to load the voucher.
Step 3: After loading the voucher, you can change the billing details as required.

What sales type is to be used in case of creating sales invoice with multiple items of different tax rate?

If you are creating sales voucher with multiple items whose tax rates are different then you can select multirate, item wise or tax inclusive sales type. You can follow these steps:
Step 1: Go to transaction section then click on sales voucher and select add tab.
Step 2: Now, specify the voucher date, series, number, party name, material center and sale type of multi rate or item wise or tax inclusive in header part of invoice.
Step 3: Next, specify the item details along with quantity and price then apply tax and save the voucher.

The transport window is not opening when I try to generate an invoice in BUSY. How can I resolve this?

Steps to follow if transport window is not opening while adding sales voucher in BUSY
Step 1: Go to administration menu and select configuration from it.
Step 2: In configuration you will find voucher series configuration option.
Step 3: Then select sales option and select the relevant series from it.
Step 4: After selecting the series then clik on voucher configuration button.
Step 5: In voucher configuration window navigate to right hand and mention Y in the input transport details feature.
Step 6: Lastly click on save button to save cofiguration.

The totals/values calculated by BUSY are slightly different from my manual calculation. Why is there a mismatch?

Reasons for mismatch in total value of voucher in BUSY with the value of mannual calculated amount
1.Voucher entry mistake like if you have entered the incorrect amount in add voucher window it can cause mismatch in the total value.
2.Incorrect bill sundry created if you have created incorrect bill sundry i.e selected wrong bill sundry type while creating bill sundry.
3.Applied wrong tax amount or tax rate in the voucher
4.The mismatch between the totals/values calculated by BUSY and your manual calculation can occur due to rounding off of values.

How does BUSY handle tracking of fixed assets like computers and machines? What reports can I generate?

Follow below steps to enter fixed asset vouchers in BUSY and see reports:
Step 1: Go to administration menu and select masters from it.
Step 2: Then click on item option and then select add option to fixed asset and make sure to select account group as fixed asset then mention depreciation rate annual and half yearly.
Step 3: Then go to transaction and select relevant voucher type to add the fixed asset voucher.
Step 4: Then go to display option then click on depreciation chart option to view the report of depreciation on fixed asset.

I am unable to generate e way bill for debit note voucher. What should I do?

To generate e way bills for dedit note voucher in BUSY, you can follow these steps:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Voucher series configuration option and select the voucher type Purchase Return (Dr. Note).
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 5: Now add Purchase return (Dr. note) voucher from transaction tab and generate eway bill automatic.

Can you guide me to enter transporter GSTIN in transport master during voucher entry in BUSY?

To update the transporter GSTIN of transport during data entry in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type like sales, purchase etc.
Step 2: Click on add then create the invoice by specify the voucher number, date, party name, material center, sales/purchase type, item details along with quantity and price then apply tax.
Step 3: Open the transport window then Double click on double click to update gstin/id option which appear in right side of transport field then search the required transport and update the Id.
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