Frequently Asked Questions

If you want to fix the discount bill sundry for the voucher you can follow these steps:
Step 1: Go to administration menu Then click on configuration button
Step 2: Then click on tag bill sundry voucher wise option
Step 3: Afterwards select the voucher type ,series name and sale type 
Step 4: Then tag the bill sundry and save the changes
Step 5: Afterwards go to transactions menu and try to create a new invoice and whenever you will select the same series and sale type for that voucher discount will be automatically applied in bill sundry

You can set up paytm mode at time of sale in BUSY
 Please follow the given steps
 Step 1 Go on administratino menu
 Step 2 Click on configuration then voucher series configuration
 Step 3 Click on sales and select series
 Step 4 Click on voucher configuration
 Step 5 Enable the option ENABLE SETTLEMENT DETAILS and click on configure
 Step 6 Enable the settlement option you want and mention paytm account here and save
 Step 7 Create a sale transaction, during save it will ask for payment settlement 
 Step 8 Mention here paytm payment

To properly record debit and credit entries in BUSY, you need to understand the basic principles of double-entry bookkeeping. Debit entries are made on the left side of an account and represent increases in assets or expenses, while credit entries are made on the right side and represent increases in liabilities, equity, or revenue. When recording a transaction, you should ensure that the total debits equal the total credits to maintain balance. It is important to accurately classify the nature of the transaction and select the appropriate accounts for recording debit and credit entries.

B2B refers to Business-to-business (Registered to registered) where the taxpayer can claim the input of tax and B2C invoices are those invoices where the end-user will not be claiming input tax credit (ITC). 
 To know the process of generation B2C invoices in BUSY, Check below instructions: 
 1: Disable GST from company. 
 2: Create account master and specify type of dealer as unregistered. 
 3: When GSTN not specify in account master and we create the invoice so it will consider as B2C invoice. 
 4: Save the master and create invoice.

If you are unable to add or modify purchase transactions in BUSY at times, it could be due to various reasons such as technical issues, software glitches, or incorrect user permissions. To resolve this, you can try the following steps: 
 Step 1: Make sure you have the necessary user permissions to add or modify purchase transactions. Step 2: Verify that you are using the latest version of BUSY. 
 Step 3: Go to www.busy.in under download section Download the latest version and install. 
 Step 4: check again same purchase modify option

To create purchase returns in BUSY, follow these steps: 
 Step 1: Go to Transactions, in transaction select the Purchase Return (Dr. Note), 
 Step 2: select the Add option and Fill in the necessary details such as vendor name, invoice number, return date, etc. 
 Step 3: Select the items that are being returned and enter the quantity and rate. 
 Step 4: Verify the calculations and make any necessary adjustments. 
 Step 5: Save the purchase return entry. 
 Step 6: The purchase return will now be recorded in the system.

If you are facing the error of 297 while generating invoice then you can follow these steps : 
 Step 1. Close the BUSY Application 
 Step 2. Took the backup of Data 
 Step 3. Then again open BUSY and open your company 
 Step 4. Go to Housekeeping Option 
 Step 5. Then click on Re-indexing the data Financial year wise otherwise you can re-indexing even after closing the company from company menu.
 If still you are facing the same issue then you can share your data to us on Support@busy.in.

To resolve the issue of an incorrect total amount shown in the invoice, you should check the following:,please folllow below steps : 
 Step 1 : Check the Your Invoice , discount is appied or not . 
 Step 2: Check the if item wise discount is applied on each item of the invoice 
 Step 3: Check the Discount bill sundry configuration
 Step 4 : Go to standard invoice configuration 
 Step 5: select the Discount amgt column from body settings and save 
 Step 6 : Check the invoice print preview

In sales return voucher, you need to mention the sales invoice number in original sales details window against which you are posting sales return voucher. You can follow these steps:
Step 1: Go to transaction then click on sales return.
Step 2: Click on add then mention the invoice number, date, party name, material center in header part of invoice.
Step 3: Now, Mention the item details with quantity and price then apply tax.
Step 4: While save the voucher, original sales details window will display. Update original sales invoice details in it and then save it.

To update the shipping address in sales invoice and calculate distance accordingly in BUSY, you can follow the below steps:
Step 1: Go to transaction section then click on sales invoice voucher type and click on add tab.
Step 2: Now,create the invoice with all necessary details then a window for billing shipping will appear before saving the invoice.
Step 3: Update the shipping address in billing shipping details window.
Step 4: Next, open the transport window and update the station and pin code then click on update distance tab.
Step 5: Afterward, you can save the voucher.