Frequently Asked Questions

To generate a job work charges invoice in BUSY, you can follow these steps:
Step 1: First you need to create an item of job work from Master menu under Administration.
Step 2: You have to metion Job Work account in the field of Specify Sales Acc and other necessary fields such as Unit, Tax Category, HSN / SAC Code.
Step 3: Next, Go to Transaction menu and select Sales.
Step 4: Click on Add and enter all the necessary details such as Date, Vch No, Party, and select the Job Work item with other details and save.

To rectify errors in invoice generation due to incorrect customer/vendor details in BUSY, you can follow these steps: 
1. Go to the customer/vendor master in BUSY. 
2. Locate the customer/vendor whose details need to be corrected. 
3. Edit the customer/vendor details and make the necessary corrections, such as address, GSTIN, or any other relevant information. 
4. Save the changes to update the customer/vendor details. 
5. Once the details are corrected, try generating the invoice again. 
By ensuring that the customer/vendor details are accurate and up-to-date in BUSY, you can rectify errors in invoice generation.

If you enter an invoice with a registered party with an active GST number, the entry will be considered as a B2B that is Business to Business transaction. If the party is unregistered, the entry will be considered a B2C that is Business to Consumer transaction.
The process for entering both B2B and B2C transactions is the same. Follow these steps in BUSY:
Step 1: Go to transaction section then select the required voucher type
Step 2: Choose the add option then create the invoices with relevant details
Step 3: After update the requird details, save the invoice.

You do not have to delete or re enter all vouchers if their is any mistake or inconsistent data.You can simply modify the required voucher by following given steps
 Step 1 Open the company and go to transactions menu
 Step 2 Select the required voucher from the list
 Step 3 After selecting the voucher options will be displayed
 Step 4 Add,modify or list
 Step 5 Select modify and enter voucher number and proceed
 Step 6 Voucher will be opened
 Step 7 We can re enter or modify the required details and save the changes

To resolve the issue of an incorrect total amount shown in the invoice, you should check the following:,please folllow below steps : 
 Step 1 : Check the Your Invoice , discount is appied or not . 
 Step 2: Check the if item wise discount is applied on each item of the invoice 
 Step 3: Check the Discount bill sundry configuration
 Step 4 : Go to standard invoice configuration 
 Step 5: select the Discount amgt column from body settings and save 
 Step 6 : Check the invoice print preview

In sales return voucher, you need to mention the sales invoice number in original sales details window against which you are posting sales return voucher. You can follow these steps:
Step 1: Go to transaction then click on sales return.
Step 2: Click on add then mention the invoice number, date, party name, material center in header part of invoice.
Step 3: Now, Mention the item details with quantity and price then apply tax.
Step 4: While save the voucher, original sales details window will display. Update original sales invoice details in it and then save it.

To update the shipping address in sales invoice and calculate distance accordingly in BUSY, you can follow the below steps:
Step 1: Go to transaction section then click on sales invoice voucher type and click on add tab.
Step 2: Now,create the invoice with all necessary details then a window for billing shipping will appear before saving the invoice.
Step 3: Update the shipping address in billing shipping details window.
Step 4: Next, open the transport window and update the station and pin code then click on update distance tab.
Step 5: Afterward, you can save the voucher.

Some possible reasons why you cannot add or update invoices in BUSY are:
 1. BUSY is running in Demo mode, which allows you to enter transactions only for 30 days.
 2. BLS has expired, which is required for the audit trail feature that is mandatory for the company.
 3. You do not have the rights to add or modify the invoices.
 4. The data is frozen and you cannot make any changes in the invoices.
 There could be more reasons depends on the error message you are getting while adding or modifying invoices.

If your invoice file generation is failing in BUSY, you can try the following troubleshooting steps to resolve the issue:
 Step 1. Update your BUSY software to the latest version.
 Step 2. Restart your system and try generating the invoice again.
 Step 3. Check your network connectivity to ensure a stable connection.
 Step 4. Verify the settings related to invoice generation in the software.
 Step 5. Validate the HSN codes entered for the items and ensure they are 8-digit codes.
 Step 6. Remove any problematic invoices/eway bills and generate fresh ones if needed.

To update pin code in party master during voucher entry, follow these steps:
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc.
Step 2: Click on add then specify the voucher series, date, number, sales type,  Select party name and material center in heading.
Step 3: Now, press alt+m at party master to open it in modify mode.
Step 4: Now, Update the party pin code and save the master.
Step 5: Afterward, re select the party, update item details with quantity and price then apply tax and save voucher.