Frequently Asked Questions

To enter invoice and billing details in BUSY, you need to follow these steps:
 Step 1: Create a new voucher for the transaction you want to record. You can choose from sales, purchase, receipt, payment, journal, etc under the Trasaction menu.
 Step 2: Enter the party details. You can also select the shipping address and billing address if they are different.
 Step 3: Enter the details of the items or services you are selling or buying, such as quantity, rate, discount, tax rate, etc.

To change the bill number in vouchers, you need to follow these steps:
Step 1: If your voucher numbering is manual then can open that voucher in modify mode and can edit the voucher no.
Step 2: If your voucher numbering is automatic then first you need to set numbering type as manuall and can open that voucher in modify mode and can edit the voucher no. After changes made set again numbering type automatic.
Please note to take backup of your data before making any changes.

To charge tax automatically during purchase entry in BUSY, you can follow the below steps:
Step 1: Go to transaction section then select the purchase voucher then select add tab.
Step 2: Now, Mention the voucher series, date, select multi rate purchase type, mention party name in header part of invoice.
Step 3: Next, Select the required item details along with quantity and price.
Step 4: In bill sundry grid, press F4 key to apply tax as per tax category updated in item master then save the invoice.

If you want to adjust the challan in sales voucher follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on voucher such as sale,purchase etc
Step 3: Then click on add button then specify the required fields such as date,voucher number etc
Step 4: Then specify the type as against challan
Step 5: Then go to item grid and press the key f11 and then select the challan number and press ok button
Step 6: Then save the voucher and your challan reference will adjusted successfully

If you want to edit existing invoice in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and choose the type of voucher that you want to edit, such as sale, purchase, etc.
Step 2: Click on Modify and select the voucher no. that you want to change. You can make any changes that you want and then click on Save again.
You can open required voucher from the voucher list.

If the MRP of an item has been changed but the MRP didnot relfect while scan Barcode at billing then you need to mention the updated MRP in purchase voucher by following the steps:
Step 1: Go to transaction section then click on purchase voucher type
Step 2: Choose the Modify option and access the required invoice in modify mode
Step 3: Now, update the MRP in parameter window for each item quanity and save the invoice. After modification, check by scan the barcode at invoice entry.

Yes,it is possible to combine a sale return with a new sale by using the minus sign for the quantity return in BUSY.
Please follow the below steps.
Step 1: Go to administration and then configuration
Step 2: Then features and options and click on inventory tab, on the left side, tick the option allow sales return in sales voucher then save it.
Step 3: When you add the sales voucher then enter the return quantity by negative sign after that enter the required details and save it. 

To update the battery's serial number which is different updated in the purchase voucher, you need to modify the purchase voucher by following these steps:
Step 1: Go to transactions menu then select purchase voucher and click on modify.
Step 2: Enter the voucher series and number then open it. If not know the voucher number then open the purchase voucher list.
Step 3: After opening it enter on the unit then serial number window will appear in which you update the serial number then save changes.

If you are trying to enter freight charges in the purchase invoice but they are getting added to the taxable amount, you need to follow the below steps:
 Step 1: Check your invoice. You should apply the freight charges after the tax so it won't affect the taxable amount from the purchase invoice value in the bill. Sundry
 Step 2: Check that if an item-wise discount is applied to each item of the invoice, then it will reflect only after the tax amount.

If the software isn't showing your unregistered sales return credit notes, follow these steps:
 Step 1: Ensure all data is entered correctly, especially the sales type.
 Step 2: Check the Item Master Also check sales type see if skip in GST report is enabled; if it is, the entry won't appear in the sales return.
 Step 3: Modify the sales type, save the changes, and then modify the sales return entry.
 Step 4: Now, the entry should reflect in the GST report.