Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
What is the process to add or update mobile numbers so they show up on printed invoices?
To add the mobile number in the party master from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Modify
Step 5: Select the required account and mention the mobile number.
Pls follow the below steps for showing mobile number in the invoices :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Invoice document printing
Step 4: Then select the required voucher type
Step 5: Enable the option to show party details and tick the mobile number and save it.
I'm getting double entries in BUSY for some transactions. How can I prevent this from happening?
If you are getting double entries in BUSY for some transactions then please follow these steps to prevent this:
Step 1: Go to administration menu
Step 2: Then click on configurations
Step 3: Then click on voucher series configuration
Step 4: Afterwards select the invoice such as sale,purchase etc
Step 5: Then press enter and select the series
Step 6: Then click on voucher numbering
Step 7: Then select duplicate voucher number as don't allow
Step 8: If your voucher numbering is manual only then you can config this option
I'm having trouble recording a sales transaction. Can you assist with the sales order process?
To record sales order in BUSY, first you need to enable the feature by using these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on Inventory tab.
Step 3: Enable Order processing feature and save.
Step 4: Now, go to Transaction menu and select Sales Order.
Step 5: Click on Add and enter all the necessary details such as Date, Vch number, Party, etc and save.
Further provide more details as what issue you are facing while recording sales transaction.
How do I enter the GST rate while entering a bill of sale?
To enter the GST rate while entering a bill of sale in BUSY, you need to follow these steps:
Step 1: Go to transactions and select voucher type sales and click on add option.
Step 2: Now enter the voucher series, voucher date and select the appropriate sale type that corresponds to the GST rate. For example, if the GST rate is 12%, you need to select I/GST-12% as the sale type. The software will automatically calculate the GST amount based on the sale type selected.
Is there any option to resave all entries in the database automatically?
Yes there is a option in BUSY to resave all entries in the data
To resave all the entries in the database automatically please follow these steps:
Step 1: Take a backup of your data then open your company in BUSY
Step 2: Go to house keeping menu and select regenerate dual vouchers
Step 3: After that click on ok button directly to run this utility
Step 4: You can also filter the specific vouchers and also filter it as date range for resave it in bulk
How do I handle transactions recorded under different GST numbers in BUSY?
You can handle transaction recorded under different GST numbers by two option
Option 1: Multi Branch in BUSY Enterprise Model
This option is suitable for businesses operating in an enterprise model where there are multiple branches, each with its own GST number.
Users can set different GST numbers for each branch, allowing them to record transactions under the respective GST numbers.
Option 2 To handle transactions recorded under different GST numbers in BUSY, you need to create separate companies for each GST number and record transactions accordingly.
How can i create a credit note with item in BUSY?
If you want to create a credit note with items in BUSY, then you need to add sales return voucher by following these steps:
Step 1: Go to transactions menu then select sales return ( credit note) voucher and click on add.
Step 2: Enter the required details such as date, voucher number, sale type, party name and after that you need to enter the original sale invoice details.
Step 3: After entering this you can load the same items as in the sale invoice then save.
How do I enter invoice details while generating an e-way bill?
To generate E way bill in BUSY, you need to first create invoice with necessary details by using these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select voucher type which you want to create such as Sales, Purchase, etc.
Step 3: Click on Add and enter all the necessary details such as date, Vch no., Party Name, Item, etc and save.
Step 4: After saving the voucher a window will appear of E way bill generation. You can select yes to generate.
How do I edit a bill that is already generated?
If you want to edit a bill that is already generated in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to edit.
Step 3: Make the necessary changes and save them again.
Step 4: You can open the voucher from the voucher list or from the releated ledger.
Note: Take backup before making any changes.
Can I convert a challan into original invoice in BUSY?
To convert delivery challan into original invoice in BUSY, you can follow these steps:
Step 1: Go to transaction section then select required voucher type like sales, purchase, purchase return or sales return.
Step 2: Click on add then specify the voucher number, series, voucher date, challan in type, sales or purchase type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending challan with selected party will appear in a window.
Step 4: Select the required challan and save the voucher.