Frequently Asked Questions

Yes,it is possible to combine a sale return with a new sale by using the minus sign for the quantity return in BUSY.
Please follow the below steps.
Step 1: Go to administration and then configuration
Step 2: Then features and options and click on inventory tab, on the left side, tick the option allow sales return in sales voucher then save it.
Step 3: When you add the sales voucher then enter the return quantity by negative sign after that enter the required details and save it. 

To update the battery's serial number which is different updated in the purchase voucher, you need to modify the purchase voucher by following these steps:
Step 1: Go to transactions menu then select purchase voucher and click on modify.
Step 2: Enter the voucher series and number then open it. If not know the voucher number then open the purchase voucher list.
Step 3: After opening it enter on the unit then serial number window will appear in which you update the serial number then save changes.

To create the sales tax inclusive voucher for both local and central tax in BUSY, you can follow the below steps:
Step 1: Go to transaction section then select the sales voucherthen select add tab.
Step 2: Now, Mention the voucher series, date, select local or central sales tax inclusive sales type, mention party name in header part of invoice.
Step 3: Next, Select the required item details along with quantity and price then press enter key on amount option to apply tax and save the invoice.

To add the mobile number in the party master from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Modify
Step 5: Select the required account and mention the mobile number.
Pls follow the below steps for showing mobile number in the invoices :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Invoice document printing
Step 4: Then select the required voucher type 
Step 5: Enable the option to show party details and tick the mobile number and save it.

If you are getting double entries in BUSY for some transactions then please follow these steps to prevent this:
Step 1: Go to administration menu
Step 2: Then click on configurations
Step 3: Then click on voucher series configuration
Step 4: Afterwards select the invoice such as sale,purchase etc
Step 5: Then press enter and select the series 
Step 6: Then click on voucher numbering
Step 7: Then select duplicate voucher number as don't allow 
Step 8: If your voucher numbering is manual only then you can config this option

To record sales order in BUSY, first you need to enable the feature by using these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on Inventory tab.
Step 3: Enable Order processing feature and save.
Step 4: Now, go to Transaction menu and select Sales Order.
Step 5: Click on Add and enter all the necessary details such as Date, Vch number, Party, etc and save.
Further provide more details as what issue you are facing while recording sales transaction.

To enter the GST rate while entering a bill of sale in BUSY, you need to follow these steps:
Step 1: Go to transactions and select voucher type sales and click on add option.
Step 2: Now enter the voucher series, voucher date and select the appropriate sale type that corresponds to the GST rate. For example, if the GST rate is 12%, you need to select I/GST-12% as the sale type. The software will automatically calculate the GST amount based on the sale type selected.

Yes there is a option in BUSY to resave all entries in the data
To resave all the entries in the database automatically please follow these steps:
Step 1: Take a backup of your data then open your company in BUSY
Step 2: Go to house keeping menu and select regenerate dual vouchers 
Step 3: After that click on ok button directly to run this utility 
Step 4: You can also filter the specific vouchers and also filter it as date range for resave it in bulk 

You can handle transaction recorded under different GST numbers by two option 
Option 1: Multi Branch in BUSY Enterprise Model
This option is suitable for businesses operating in an enterprise model where there are multiple branches, each with its own GST number.
Users can set different GST numbers for each branch, allowing them to record transactions under the respective GST numbers.
Option 2 To handle transactions recorded under different GST numbers in BUSY, you need to create separate companies for each GST number and record transactions accordingly.

If you want to create a credit note with items in BUSY, then you need to add sales return voucher by following these steps:
Step 1: Go to transactions menu then select sales return ( credit note) voucher and click on add.
Step 2: Enter the required details such as date, voucher number, sale type, party name and after that you need to enter the original sale invoice details.
Step 3: After entering this you can load the same items as in the sale invoice then save.