Frequently Asked Questions

If you are not able to do the changes in the voucher then follow the below steps.
Step 1: Make sure that you should have modification user rights to do the changes in the voucher.
Step 2: If the voucher is already approved then only super user and the users who have rights can do the changes in the voucher.
Step 3: Make sure that the data should not be freezed.As if the data is freeze then you will not be able to do the changes.

To reactivate a voucher number that you have cancelled follow these steps:
Step 1: Go to display tab 
Step 2: Then click on check list option
Step 3: Then click on voucher numbering reports 
Step 4: Then click on cancelled voucher numbers
Step 5: Then select voucher type such as sale and purchase
Step 6: Then list of cancelled invoice will be visible
Step 7: Then open the report and open that invoice you want to reactivate and click on activate button or press key ALT+X and proceed

To edit/modify previously saved vouchers in BUSY, follow these steps:
1. Open the BUSY on your computer.
2. Go to the Tranaction Menu.
3. Select Respactive Voucher Type, Select Modify option from Voucher Type Menu."
4. Enter Voucher number and date of voucher you want to modify
5. Make the necessary changes or updates to the voucher details.
6. Save the changes by clicking on the "Savebutton.
7. The voucher will be updated with the new information.
Note user Can also Modify voucher From Display Report or from list of Voucher.

To resolve the error while applying a credit note in BUSY, you can try the following steps: 
 1. Double-check the details entered in the credit note, such as the invoice number, amount, and tax details, to ensure accuracy. 
 2. Verify that the credit note is being applied to the correct invoice. 
 3. Make sure that the credit note is within the applicable time period for applying it. 
 4. If the error persists, contact BUSY customer support for further assistance

To show current balance of party while adding the voucher, you need to follow these steps :
Step 1: Go to administration menu click on configuration then features and options.
Step 2: Select accounts tab and in left side tick the checkbox for Show accounts current balance during voucher entry and click on save button.
Step 3: Click on Transactions menu and select voucher type then click on add. while selecting party master in below party name you will be able to see party current balance.

To enter multi-tax rate items within one voucher in BUSY, you have to select the type of tax calculation - either local/Central Multirate or item-wise. In the case of item-wise tax, it is calculated at the body level. After clicking on the amount column, the tax is applied automatically. However, in the case of multi-rate, you need to click on the Apply Tax option to apply different tax rates on bill sundry for the items used in the item body within the voucher.

First we have to enable the sales order feature then can pass the sales order voucher.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Enable the Order Processing Option then On Configuration can restrict as per your need.
Step 5: Transaction
Step 6: Sales Order 
Step 7: Add
Step 8: Sales Voucher
Step 9: Pick Sales Order through F11 Shortcut Key in Sales Voucher. ( Party should be Same)
Note : Through Sales and Purchase Order neither Accounting nor Inventory get Hit.

To charge tax automatically during voucher entry in BUSY, you can follow the below steps:
Step 1: Go to transaction section then select the sales voucherthen select add tab.
Step 2: Now, Mention the voucher series, date, select multi rate sales type, mention party name in header part of invoice.
Step 3: Next, Select the required item details along with quantity and price.
Step 4: In bill sundry grid, press F4 key to apply tax as per tax category updated in item master then save the invoice.

To modify or check item entries used in existing vouchers,follow these steps
 Step 1 Open your company and go to transactions
 Step 2 Select voucher in which you wants to modify item entries
 Step 3 Open list of vouchrs by selecting date range
 Step 4 Now select the voucher and open it
 Step 5 Now you can modify item entries
 Step 6 You can use shortcut key alt plus m to modify or check item information
 Step 7 Now proceed to save changes

If your reports in BUSY are showing incorrect amounts, you should try the following steps to resolve the issue:
 1. Double-check the calculations and data entry to ensure accuracy.
 2. Verify the settings and configurations in the software to make sure they are correct.
 3. Take backups of your data and regenerate the reports to see if the issue persists.
 4. If the problem continues, contact the customer support team for further assistance. They can help you troubleshoot and resolve the issue.