Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I'm trying to make changes in the voucher software but it's not giving me the option. Why is this happening?

If you are not able to do the changes in the voucher then follow the below steps.
Step 1: Make sure that you should have modification user rights to do the changes in the voucher.
Step 2: If the voucher is already approved then only super user and the users who have rights can do the changes in the voucher.
Step 3: Make sure that the data should not be freezed.As if the data is freeze then you will not be able to do the changes.

Are there any other options or solutions to fix incorrect or missing bill numbers in GST reports?

For viewing the missiong bill numbers report in BUSY need to follow below mentioned steps.
Step 1: Take a latest backup of the data.
Step 2: Go to display option and select checklist from their.
Step 3: In checklist option select voucher numbering reports and then select missing voucher nos.
Step 4: Then specify the date range and voucher type for which you want to view report.
Step 5: Now in the next window you can view the missing voucher number report.

Can you provide information on how to manage physical stock and purchased stock in the system?

Physical stock refers to the actual inventory of goods that a business has on hand for physical stock voucher follow these steps:
step 1: Go in Transaction
step 2: Go in physical stock
step 3: Add physical stock voucher mention actual quantity what you have
For manage stock through purchase voucher you have to add purchase voucher for pass purchase voucher follow these steps:
step 1: Go in transaction
step 2: Go in purchase
step 3: Add purchase voucher mention quantity what you purchase from supplier.

I need to manage bills and vendor payments in BUSY. What options are available for this?

In BUSY, you have several options for managing bills and vendor payments. Here are the common steps:
Step 1: Add purchase invoice from transaction menu with vendor details
Step 2 : create a payment entry or adjust against an invoice.
Step 3 :After filling in the payment details and adjusting the payment against the bill(s), save the payment entry.
Step 4 :After saving, you can review the customer's ledger to ensure that the payment has been adjusted against the selected bills.

How do i add voucher of the sale if I want to sell an asset?

If you want to sell an asset through sale voucher, you need to follow these steps:
Step 1: First you need to create an item for asset by going to administration menu then select masters option.
Step 2: Select item option then click on add and enter the required details such as name, group, unit should be NA and at bottom you need specify sales account then tag asset account.
Step 3: Now, add sale voucher from the transactions menu and select that item for sale.

How can I make sure that sales returns are made against the correct invoice number?

In BUSY, you can ensure that sales returns are made against the correct invoice number by cross check the original invoice number mentioned in original sales details window by follow these steps:
Step 1: Go to transaction then click on sales return.
Step 2: Click on modify then mention the voucher series, date and voucher number then open the invoice in modify mode.
Step 3: Now, check the original sales invoice number in original sales details window and correct it if required and save the invoice.

I want to show the discount provided to customers separately. How can I do this?

To show the discounts provided to customers separately on invoices or financial records, you can follow these steps:
Step 1: Add discount into Bill sundry for a particular invoice
Step 2: Specify the Discount Amount
Step 3: Calculate the Final Total
Step 4 : Check the billsundry discount account tagging .
Step 5 : Go to standard invoice configuration
Step 6: select the Discount amgt column from body settings and save
Step 7 : Check the invoice print preview

How do I add vehicle and address details to an invoice manually in BUSY?

To add a vehicle number and address details in invoice you need to follow below steps:
Step 1: Open the invoice start filling the invoice details
Step 2: Then click on party option and select the party then Press key ALT+M
Step 3: Afterwards party master will appear then specify the address and other required details
Step 4: Then save the master
Step 5: Afterwards save the voucher then in transport window you can specify vehicle number manually then save it

How do I order an item and get a cartoon if its not available?

To order an item please pass  the Purchase order , please follow below steps: 
Step 1: Go to Administration menu and then Configuration tab
Step 2: Select Features and Options menu and Enable the Order Processing Option
Step 3: then On Configuration can restrict as per your need.
Step 4: After this go to Transaction and select Purchase Order
Step 5: and select Add option to create a purchase order.
Step 6: Through Sales and Purchase Order neither Accounting nor Inventory get Hit.

What is the process to reactivate a voucher number in BUSY after cancellation?

To reactivate a voucher number that you have cancelled follow these steps:
Step 1: Go to display tab
Step 2: Then click on check list option
Step 3: Then click on voucher numbering reports
Step 4: Then click on cancelled voucher numbers
Step 5: Then select voucher type such as sale and purchase
Step 6: Then list of cancelled invoice will be visible
Step 7: Then open the report and open that invoice you want to reactivate and click on activate button or press key ALT+X and proceed
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