Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to adjust sales order reference in sale voucher

If you want to adjust the sales order reference in sale voucher please follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on sale voucher
Step 3: Then click on add button
Step 4: Then specify the required fields such as date,voucher number, and other fields as required
Step 5: Then go to item grid and press the shortcut key F11
Step 6: Then tick the order number that you want to adjust and click on ok button and save the voucher

How to handle return against exported item in BUSY?

In BUSY, you can post sales return invoice against exported items by follow these steps:
Step 1: Go to transaction then click on sales return.
Step 2: Click on add then mention the invoice number, date, select export sales type, party name, material center in header part of invoice.
Step 3: Now, Mention the item details with quantity and update price then apply tax.
Step 4: While save the voucher, original sales details window will display. Update original sales invoice details in it and then save it

The purchase voucher is showing incorrect GST rates compared to the supplier's invoice. How to I enter the GST rates accurately in BUSY as per the supplier invoice?

To apply GST rates accurately in BUSY Purchase voucher , you can follow the steps below:
Step 1: Select correct purchase type for apply tax
Step 2: Then select item and open in modify by alt+m
Step 3: Mention correct tax rate according to item
Step 4: Check tax category of all items mentioned in thn voucher should match as per supplier bill
By following these steps , you will be able to enter the GST rates accurately in BUSY as per the supplier invoice.

I am unable to delete or remove certain old unused data or entries within the software. What is the right way to delete old unwanted accounting entries?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I want to change a transaction amount but the software is not allowing me to update it. How can I modify or delete a wrong entry?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I want to reverse a general entry I have posted earlier. How can I remove or delete the general entry in the software?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I made some manual adjustments to GST but now my books are not matching. How can I delete or modify previous GST entries?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I need to delete or modify a saved invoice in BUSY but it seems to be giving an error. What should I do?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I have deleted certain transactions but they are still showing up in reports. How do I completely remove them from the system?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

The invoice total is not recalculating automatically when I change the discount percentage. What should I do to refresh or regenerate it?

To refresh or regenerate it , please folllow below steps : 
Step 1 : Check the Your Invoice , discount is appied or not .
Step 2: Check the if item wise discount is applied on each item of the invoice
Step 3: Check the Discount bill sundry configuration
Step 4 : Go to standard invoice configuration
Step 5: select the Discount amgt column from body settings and save
Step 6 : Check the invoice print preview
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