Frequently Asked Questions

Solutions to common issues related to Configurations — Voucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am unable to delete a wrong payment entry made last month. How can I delete or correct it? 

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I am unable to find the edit or update option for bills/invoices added earlier. Where can I find this? 

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

The software shows my return voucher twice. Why is it duplicated and how can I delete the extra copy? 

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I made a mistake in capturing invoice details for a vendor. How can I edit or delete this information? 

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

The purchase invoice date is showing wrong in the system. How can I change or remove this incorrect date? 

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

Why is the discount amount showing a difference between the local and IGST invoices printed from the software? 

to refresh or regenerate it , please folllow below steps : 
 Step 1 : Check the Your Invoice , discount is appied or not . 
 Step 2: Check the if item wise discount is applied on each item of the invoice 
 Step 3: Check the Discount bill sundry configuration
 Step 4 : Go to standard invoice configuration 
 Step 5: select the Discount amgt column from body settings and save 
 Step 6 : Check the invoice print preview

The entry I made is doubled after saving. Why is this happening and how can I correct it? 

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I cancelled an invoice but it is still showing in my totals. How do I remove it completely? 

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

Why are some rows showing duplicate entries in my reports in BUSY? How can I remove the duplicates? 

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

I am unable to remove a voucher adjustment entry that was incorrectly entered. How can I delete it? 

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
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