If you are unable to access Features and Options in BUSY,it may be the reason is you are a sub user
And you are running your company by login in as a sub user,To access features and options,you will need to log in as an admin user and grant rights,you need to follow these steps:
Step 1:First you have to Login your company as admin user,
Step 2:Go to Administration menu,
Step 3:click users,
Step 4:Open that user in modify mode,
Step 5:Go menu rights,
Step 6:Click Administration,then click configuration,then check the check box of Feature and option,give rights,then save this comfiguration.
Step 7:Now you can re login as sub user again then check features and options tab will be shown.