Frequently Asked
Questions

Q: How to enable transport details window in sale invoice in BUSY?

To enable transport details feature in sale invoice, follow below steps: Step 1: Go to Administration menu and then click on configuration submenu Step 2: Then click on voucher series configuration option and select sale invoice and series and then click on voucher configuration tab Step 3: After that enable input transport details as Y and save the changes by click on save option Step 4: Then go to Administration menu and then click on configuration submenu Step 5: After that select features and options and then GST and VAT tab Now enable option of transport details in local sale and purchase as Y and choose save to save changes and check by entering sale invoice.

Q: How can I apply the round off in the voucher?

To apply round off in the voucher, you can add a round off bill sundry manually in the voucher or enable the auto round off feature in BUSY. Follow these steps: Step 1: Go to administration menu then select configuration sub menu. Step 2: Select voucher series configuration then select the voucher type such as sales, purchase, etc as required. Step 3: Choose then voucher series then click on voucher configuration tab. Step 4: On the right side, set Y on the Auto Round Off Final Amount option. Step 5: Click on the Configure tab, select the round off mode, tag the round off bill sundry master, and click on OK then save the configuration.

Q: How do I add the Purchase Order number and date in the Purchase voucher?

You can add the Purchase Order number and date in the Purchase voucher through optional field by following below steps: Step1: Go to Administration menu and then click on configuration option Step2: Now select on voucher series configuration option and then select purchase voucher and series Step3: After that select on voucher configuration option and mention 2 in numeric form in the field of number of optional field option shown in the left side of the screen Step4: Then mention both field name one by one and select text type as text and then press on save Step5: Now again click on save option and check the changes in purchase invoice by creating the same

Q: I'm having an issue with the purchase order drop-down list in BUSY. How can I fix this?

If you wants to configure or set drop down list in purchase order voucher,follow these options Step 1 Open your company Step 2 Go to administartion and then go to configuration Step 3 Select voucher series configuration and then select type of voucher purchase order voucher Step 4 After selecting voucher type,select voucher series and then on the right side select voucher configuration option Step 5 Now voucher series conguration for purhcase order voucher will be opened Step 6 Now from options,check if any filter value for party or item dropdown is enabled,if it is not required,you can disable Step 7 Now save the configuration Step 8 Now in purhcase order voucher,while item entry,dropdown will be default

Q: How do I configure invoice and voucher numbering as per GST law in BUSY?How do I track invoice delivery status in BUSY for e-way bill generation?

To configure voucher numbering in BUSY, you can follow these steps: Step 1: Go to Administration and click on configuration. Step 2: Choose the Voucher Series Configuration option and select the voucher type of that you want to enable voucher numbering for, such as sale, purchase, etc. Step 3: Then, select the voucher series and click on Voucher Numbering. Step 4: Choose the Numbering Type as either Automatic or Manual. Step 5: For automatic numbering set the prefix, suffix, and Starting No. as per your needs and click on OK. Note: Make sure to take latest backup before make any changes. BUSY does not have any option to track delivery status of E way bill.

Q: What should I do if I have cancelled a bill in the middle of a series and want to renumber the vouchers accordingly?

If you have cancelled a bill in the middle of a series and want to renumber the vouchers, ensure that the e-invoice or e-way bill is not generated for the same voucher as it directly reflects on the GST portal: Step1: Firstly take a latest backup of your data. Step2: Then go to administration menu and click on configuration submenu Step3: Click on voucher series configuration option and select voucher, series then vocuher numbering option. Step4: Here you are change numbering in the automatic mode as per your requirement and save the changes then you will see a remubering pop up window will appear on the screen and press yes for completing the process.

Q: Why does the transporter window keep reappearing even after I have disabled it? What settings do I need to check?

If you have disabled the Transportation details and still th widnow is appearing then make sure that you have disabled the same through Voucher series configuration and VAT and GST configuration. Refer to the steps below for the same: 1. Go to Administration 2. Click on configuration 3. Click on Voiucher series configuration 4. Select the transaction type and series 5. Click on Voucher configuration 6. from here you can disable Input Transportation details feature and save this screen 7. Now again move to Configuration Tab and Click on VAT and GST 8. From here you an disable the option Transport details in Local sales Purchase. 9. Save the configuration and check in the voucher again

Q: Can I add a discount to an item wise or do I have to apply it to the entire transaction?

Yes, you can appy discount item wise in BUSY, you need to enable the discount from the below steps. Step 1: Click on administration and then configuration Step 2: Then features and options and choose the inventory tab, in the left side, item wise discount type option you can select either simple or compound discount then save it Step 3: Click on voucher series configuration then select the required voucher type and series. choose voucher configuration tab and enable the item wise discount option then save it. Step 4: Go to transactions and select the voucher, when you enter the item then after quantity field the discount window will get open with each item.

Q: What is the process for entering a voucher number for a mobile app bill in BUSY?

You need to set voucher numbering for the series which is tagged for mobile app so that you enter bill from your BUSY Mobile App. To configure it follow these steps: Step 1: Go to Administration and click on configuration. Step 2: Choose the Voucher Series Configuration and select the voucher type as sales. Step 3: Then, select the voucher series and click on Voucher Numbering. Step 4: Choose the Numbering Type as either Automatic or Manual. Then, set the prefix, suffix, and Starting No. as per your needs and click on OK to save the settings. Step 5: You need to tag this series in the cloud sync users then bulk upload your data.

Q: How to add or delete fields on sales vouchers in BUSY?

To Add new fields in sale invoice you can use optional filed option. to enable this option, please follow below steps: Step 1: Go to the Administration Step 2: Click on configuation option Step 3: Select voucher series configuration, click on sale voucher type and select the series name Step 4: Select Voucher series option Step 5: Enable No. of optional filed option, specify no. of line you required and save the configuration Step 6: In voucher entry, a pop window will reflect after narration, where you can define additional things regarding voucher To delete any filed form sale voucher, can also be set from voucher series configuration. Further it depends what fields you want to delete

Find Solutions to Common Issues Related to configurations - voucher series configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to enable transport details window in sale invoice in BUSY?

To enable transport details feature in sale invoice, follow below steps:
Step 1: Go to Administration menu and then click on configuration submenu
Step 2: Then click on voucher series configuration option and select sale invoice and series and then click on voucher configuration tab
Step 3: After that enable input transport details as Y and save the changes by click on save option
Step 4: Then go to Administration menu and then click on configuration submenu
Step 5: After that select features and options and then GST and VAT tab Now enable option of transport details in local sale and purchase as Y and choose save to save changes and check by entering sale invoice.

How can I apply the round off in the voucher?

To apply round off in the voucher, you can add a round off bill sundry manually in the voucher or enable the auto round off feature in BUSY. Follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the voucher type such as sales, purchase, etc as required.
Step 3: Choose then voucher series then click on voucher configuration tab.
Step 4: On the right side, set Y on the Auto Round Off Final Amount option. 
Step 5: Click on the Configure tab, select the round off mode, tag the round off bill sundry master, and click on OK then save the configuration.

How do I add the Purchase Order number and date in the Purchase voucher?

You can add the Purchase Order number and date in the Purchase voucher through optional field by following below steps:
Step1: Go to Administration menu and then click on configuration option
Step2: Now select on voucher series configuration option and then select purchase voucher and series 
Step3: After that select on voucher configuration option and mention 2 in numeric form in the field of number of optional field option shown in the left side of the screen
Step4: Then mention both field name one by one and select text type as text and then press on save
Step5: Now again click on save option and check the changes in purchase invoice by creating the same

I'm having an issue with the purchase order drop-down list in BUSY. How can I fix this?

If you wants to configure or set drop down list in purchase order voucher,follow these options
Step 1 Open your company 
Step 2 Go to administartion and then go to configuration
Step 3 Select voucher series configuration and then select type of voucher purchase order voucher
Step 4 After selecting voucher type,select voucher series and then on the right side select voucher configuration option
Step 5 Now voucher series conguration for purhcase order voucher will be opened
Step 6 Now from options,check if any filter value for party or item dropdown is enabled,if it is not required,you can disable 
Step 7 Now save the configuration
Step 8 Now in purhcase order voucher,while item entry,dropdown will be default

How do I configure invoice and voucher numbering as per GST law in BUSY?How do I track invoice delivery status in BUSY for e-way bill generation?

To configure voucher numbering in BUSY, you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type of that you want to enable voucher numbering for, such as sale, purchase, etc. 
Step 3: Then, select the voucher series and click on Voucher Numbering.
Step 4: Choose the Numbering Type as either Automatic or Manual. 
Step 5: For automatic numbering set the prefix, suffix, and Starting No. as per your needs and click on OK.
Note: Make sure to take latest backup before make any changes.
BUSY does not have any option to track delivery status of E way bill.

What should I do if I have cancelled a bill in the middle of a series and want to renumber the vouchers accordingly?

If you have cancelled a bill in the middle of a series and want to renumber the vouchers, ensure that the e-invoice or e-way bill is not generated for the same voucher as it directly reflects on the GST portal:
Step1: Firstly take a latest backup of your data.
Step2: Then go to administration menu and click on configuration submenu
Step3: Click on voucher series configuration option and select voucher, series then vocuher numbering option.
Step4: Here you are change numbering in the automatic mode as per your requirement and save the changes then you will see a remubering pop up window will appear on the screen and press yes for completing the process.

Why does the transporter window keep reappearing even after I have disabled it? What settings do I need to check?

If you have disabled the Transportation details and still th widnow is appearing then make sure that you have disabled the same through Voucher series configuration and VAT and GST configuration. Refer to the steps below for the same:
1. Go to Administration
2. Click on configuration 
3. Click on Voiucher series configuration
4. Select the transaction type and series 
5. Click on Voucher configuration
6. from here you can disable Input Transportation details feature and save this screen
7. Now again move to Configuration Tab and Click on VAT and GST 
8. From here you an disable the option Transport details in Local sales Purchase.
9. Save the configuration and check in the voucher again

Can I add a discount to an item wise or do I have to apply it to the entire transaction?

Yes, you can appy discount item wise in BUSY, you need to enable the discount from the below steps.
Step 1: Click on administration and then configuration
Step 2: Then features and options and choose the inventory tab, in the left side, item wise discount type option you can select either simple or compound discount then save it
Step 3: Click on voucher series configuration then select the required voucher type and series. choose voucher configuration tab and enable the item wise discount option then save it.
Step 4: Go to transactions and select the voucher, when you enter the item then after quantity field the discount window will get open with each item.

What is the process for entering a voucher number for a mobile app bill in BUSY?

You need to set voucher numbering for the series which is tagged for mobile app so that you enter bill from your BUSY Mobile App. To configure it follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration and select the voucher type as sales.
Step 3: Then, select the voucher series and click on Voucher Numbering.
Step 4: Choose the Numbering Type as either Automatic or Manual. Then, set the prefix, suffix, and Starting No. as per your needs and click on OK to save the settings.
Step 5: You need to tag this series in the cloud sync users then bulk upload your data.

How to add or delete fields on sales vouchers in BUSY?

To Add new fields in sale invoice you can use optional filed option. to enable this option, please follow below steps:
Step 1: Go to the Administration
Step 2: Click on configuation option
Step 3: Select voucher series configuration, click on sale voucher type and select the series name
Step 4: Select Voucher series option
Step 5: Enable No. of optional filed option, specify no. of line you required and save the configuration
Step 6: In voucher entry, a pop window will reflect after narration, where you can define additional things regarding voucher
To delete any filed form sale voucher, can also be set from voucher series configuration. Further it depends what fields you want to delete

Frequently AskedQuestions