Frequently Asked Questions

Reason:- In voucher series configuration, we have an option for items by using which we can filter item dropdown according to our need. 
If items are not showing in the dropdown, while entering a transaction follow the below steps:
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select your required voucher type and its series.
Step 3: Click on the configuration button.
Step 4: Check option filter value for item dropdown.
Step:5 There must be an item group name mentioned. Check that should be mentioned as it is, the name we created in BUSY.

To apply the discount to individual items on a bill instead od total bil amount, you need to configure for item wise discount option in BUSY by follow below steps:
Step 1: Go to administration menu and select configuration option.
Step 2: Choose the voucher series configuration option and select the required voucher type with its series.
Step 3: Now, click on voucher configuration button and in next window of voucher configuration mention Y on item wise discount option and then click on save button. Afterward, while create the voucher, you can apply discount at item level.

If you want to generate GST invoice series automatically in BUSY then please follow the given steps
 Step 1: Go to the administration
 Step 2: Then configuration
 Step 3: Then feature option
 Step 4: Then GST VAT
 Step 5: Then click on create default gst master 
 Step 6: During this process it will ask for create GST separate voucher series press yes button
 If still having same issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

To pick the item name by scanning item barcode that specify in item alias in BUSY, you need to connfigure for advanced POS configuration by follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Choose voucher series configuration and select the required voucher type.
Step 3: After select the voucher type, select series for it and then click on voucher configuration option.
Step 4: Specify Y to enable advanced POS data entry then click configure advance POS option.
Step 5: Afterward, Enable for pick item master from barcode and save the POS configuration.

Yes, it is possible to switch to manual voucher numbering billing in BUSY software 
To change your voucher numbering to manual follow these steps:
Step 1: Go to administration menu 
Step 2: Then click on configuration option
Step 3: Then click on voucher series configuration button
Step 4: Then select the invoice such as sale and purchase etc then press enter
Step 5: Then select the series and click on voucher numbering option and set the numbering type manual and save it
Note: Please ensure that you have a latest backup of your data before following above mentioned steps

For Bill to ship to address in BUSY you need to follow these steps: 
 Step 1: Go to Administration menu. 
 Step 2: Click on Configguration. 
 Step 3: Select voucher series configuration then click on sales series and go to Vocuher configuration. 
 Step 4: Enable Seprate Billing/Shipping details. 
 Step 5: While Creating Vocuher after specify party billing shipping window will appear you need to Click on Billing Shipping Details and mention ship to details. 
 Step 6: In Transport window select transaction type as bill to ship to then proceed.

Yes, you can generate e way bill for delivery challan in BUSY. Further, you need to enable the e way generation option in challan voucher type by follow these steps:
Step 1: Go to administration section then click on configuration tab.
Step 2: Choose voucher series configuratio then select material issue to party voucher tab.
Step 3: Now, Select series main or any other as per need then click on voucher configuration which display in right side of screen.
Step 4: Next, enable input transport details and generate e way bill after saving then save the configuration.

If some voucher number are missing in from the automatic series then you need to add the missing voucher number manually in the voucher.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher series configuration
Step 4: Then select the required voucher type and series
Step 5: Set the voucher numbering as manual then enter the voucher. after that again set it as automatic configuration and when youn save the settings, the popup will show for renumber then select it as No.
Note: Do this process after the data backup.

Yes you can add Passenger names,ages and trip details in sales order in the BUSY, Follow these steps : 
Step 1: Go to Administration menu. 
Step 2: Then click on Configuration. 
Step 3: Then select the voucher series configuration. 
Step 4: Then Select the voucher type and it's series.
Step 5: Then Specify 3 to 4 fields in voucher optional field window and specify heading name for the fields.
Step 6: Then while adding sale order voucher after narration field voucher optional field window will appear in which you enter your respective data in it.

If you want to prevent the E-way bill option from turning on automatically, follow these steps: 
 1.If you want to disable E-way bill generation after saving, go to Administration, select Configuration, then click on Voucher Series Configuration. 
 2.Select the Voucher Type, click on the Series, then click on Voucher Configuration. 
 3.Press 'N' for 'Generate E-way bill After Saving' and save the page. 
 4.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in