Frequently Asked
Questions

Q: I want to generate customized payment receipts with additional details and formatting. What options are available for this in BUSY?

To enter additional details in payment receipt voucher in BUSY, you can use optional field feature. To configure it follow these steps: Step 1: Go to Administration and click on Configuration. Step 2: Select Voucher Series Configuration and choose Payment or Receipt. Step 3: Select the series and click on Voucher Configuration. Step 4: Mention the No of optional fields as per the requirements upto 20 and configure it then save. Now, when you enter payment or receipt voucher you can mention additional details. You can also mention in the narration field.

Q: How does auto round-off work in BUSY? Is it done at voucher level or ledger level?

Auto round off in BUSY is done at the voucher level ,To Enable Auto round off follow the below mentioned steps: Step 1: Go to Administration and then Configuration Step 2: Click on Voucher series Configuration Step 3: Select the voucher type Step 4: Select the voucher series Step 5: Click on Voucher Configuration Step 6: Look for the option Auto round off Final Amount Enable that Step 7: Click on Configuration and Select Automatic or others as per your requirement Step 8: Define uppper and lower bill sundry Step 9: Save the changes

Q: How can I add a different shipping party name from the sale voucher in BUSY?

To add a different shipping party name to the sale voucher in BUSY, you can follow these steps: Step 1: First, go to the Administration menu and select the Configuration sub-menu. Step 2: Next, click on Voucher Series Configuration, then select Sale and Series, followed by the Voucher Series option. Step 3: Enable the Billing and Shipping option and save the configuration. Step 4: Now, while billing after mentioning the party name in front of the party option, a billing and shipping window will appear. Mention the shipping party name there, and it will show accordingly.

Q: How can I ensure that all my bill numbers are only four digits long and do not have any extra zeros added to them?

To ensure that all your bill numbers are only four digits long and do not have any extra zeros added to them in BUSY, you need to follow these steps : Step 1 : Go to administration then configuration click on voucher series configuration. Step 2 : Select voucher type and voucher series and go to voucher numbering . You can set the prefix, suffix, and width of the voucher number to 4 digits. Also, make sure to uncheck the option "Allow Zero Padding" to avoid adding extra zeros to the voucher number.

Q: How can I resolve an issue where the software is showing different items than what I intend to enter during credit note creation?

To resolve the issue of items during credit note creation in BUSY.you can check that item selected is correct and also can check that should exist in data.Even you can check item is allowed or not with with particular series in voucher type but need to follow some steps to check : Step 1: Go to administration and then click on Configuration. Step 2: Now click on voucher series configuration and select voucher type sale return. Step 3: Now click on voucher series and select Master control and remove item from disallow if showing.

Q: Is there any option to view the transaction in the customer’s ledger, if it is fully settled in the same voucher?

If your maximum transactions are in cash and want to maintain the party account as well, you have to enable the settlement feature. Steps are as follows . To view the transaction in the customer’s ledger, if it is fully settled in the same voucher follow the below steps: Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration. Step 2: Select your required voucher type & series and click on Voucher Configuration. Step 3 : Enable settlement feature from there. Step 4 : Select yes for “Post settlement data along with party data”.

Q: How can I enable the PO number field in the voucher in BUSY? Currently I don't see the option.

To enter PO number in vouchers, you can use voucher optional field feature in BUSY. To configure it follow these steps: Step 1: Go to Administration and click on Configuration. Step 2: Select Voucher Series Configuration and choose the voucher type such Sales, Purchase, etc. Step 3: Select the series and click on Voucher Configuration. Step 4: Mention the No of optional field as 1 and configure it with the field name as PO No. then save. Now, when you enter the voucher can enter PO No. in the optional field.

Q: Can you walk me through how to enter billing and shipping details for different states in the software?

To enter shipping address of party while generating invoice in BUSY, you need to enable Billing Shipping feature by using these steps: Step 1: Go to Administration menu and click on Configuration. Step 2: Select Voucher Series Configuration and choose voucher type such as Sales, Sales Return, etc. Step 3: Select your series and click on Voucher Configuration. Step 4: Here, you can enable option called Seperate Billing / Shipping Details and save. Step 5: after selecting the party will get a window of billing shipping on same window you can enter your shipping details.

Q: Can I manually assign a voucher number in BUSY if auto-numbering is not working?

If you want to assign a voucher number manually then please follow the given Steps Step 1: If auto voucher numbering is not working. then you need to set voucher number manually Step 2: Go to administration menu then configuration then voucher series configuration and select voucher type then series from dropdown. Step 3: After sereis selection tab will be active then need to select voucher numbering option Step 4: Then set it to manuall and save then configuration. Step 5: Then you will be able to enter the voucher number manuall

Q: How to set up and manage a point of sale system in BUSY?

To setup and manage the Point of sale or POS for sales in BUSY, follow these steps: Step 1: Go to Administration then click on Configuration menu Step 2: Select voucher series configuration tab and then choose sales voucher type Step 3: After click on sales voucher type, select its series then click on Voucher configuration option that displayed at right side of screen. Step 4: Now,Specify Y to enable Advanced POS Data entry and click on configurae advanced POS option. Step 5: After configure for POS, save the window. You Pos setup has been done.

Find Solutions to Common Issues Related to configurations - voucher series configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to generate customized payment receipts with additional details and formatting. What options are available for this in BUSY?

To enter additional details in payment receipt voucher in BUSY, you can use optional field feature. To configure it follow these steps:
 Step 1: Go to Administration and click on Configuration.
 Step 2: Select Voucher Series Configuration and choose Payment or Receipt.
 Step 3: Select the series and click on Voucher Configuration.
 Step 4: Mention the No of optional fields as per the requirements upto 20 and configure it then save.
 Now, when you enter payment or receipt voucher you can mention additional details. You can also mention in the narration field.

How does auto round-off work in BUSY? Is it done at voucher level or ledger level?

Auto round off in BUSY is done at the voucher level ,To Enable Auto round off follow the below mentioned steps: 
Step 1: Go to Administration and then Configuration 
Step 2: Click on Voucher series Configuration 
Step 3: Select the voucher type 
Step 4: Select the voucher series
Step 5: Click on Voucher Configuration 
Step 6: Look for the option Auto round off Final Amount Enable that 
Step 7: Click on Configuration and Select Automatic or others as per your requirement
Step 8: Define uppper and lower bill sundry 
Step 9: Save the changes

How can I add a different shipping party name from the sale voucher in BUSY?

To add a different shipping party name to the sale voucher in BUSY, you can follow these steps:
Step 1: First, go to the Administration menu and select the Configuration sub-menu.
Step 2: Next, click on Voucher Series Configuration, then select Sale and Series, followed by the Voucher Series option.
Step 3: Enable the Billing and Shipping option and save the configuration.
Step 4: Now, while billing after mentioning the party name in front of the party option, a billing and shipping window will appear. Mention the shipping party name there, and it will show accordingly.

How can I ensure that all my bill numbers are only four digits long and do not have any extra zeros added to them?

To ensure that all your bill numbers are only four digits long and do not have any extra zeros added to them in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series and go to voucher numbering . You can set the prefix, suffix, and width of the voucher number to 4 digits. Also, make sure to uncheck the option "Allow Zero Padding" to avoid adding extra zeros to the voucher number.

How can I resolve an issue where the software is showing different items than what I intend to enter during credit note creation?

To resolve the issue of items during credit note creation in BUSY.you can check that item selected is correct and also can check that should exist in data.Even you can check item is allowed or not with with particular series in voucher type but need to follow some steps to check :
Step 1: Go to administration and then click on Configuration.
Step 2: Now click on voucher series configuration and select voucher type sale return.
Step 3: Now click on voucher series and select Master control and remove item from disallow if showing.

Is there any option to view the transaction in the customer’s ledger, if it is fully settled in the same voucher?

If your maximum transactions are in cash and want to maintain the party account as well, you have to enable the settlement feature. Steps are as follows .
To view the transaction in the customer’s ledger, if it is fully settled in the same voucher follow the below steps: 
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select your required voucher type & series and click on Voucher Configuration.
Step 3 : Enable settlement feature from there.
Step 4 : Select yes for “Post settlement data along with party data”.

How can I enable the PO number field in the voucher in BUSY? Currently I don't see the option.

To enter PO number in vouchers, you can use voucher optional field feature in BUSY. To configure it follow these steps:
 Step 1: Go to Administration and click on Configuration.
 Step 2: Select Voucher Series Configuration and choose the voucher type such Sales, Purchase, etc.
 Step 3: Select the series and click on Voucher Configuration.
 Step 4: Mention the No of optional field as 1 and configure it with the field name as PO No. then save.
 Now, when you enter the voucher can enter PO No. in the optional field.

Can you walk me through how to enter billing and shipping details for different states in the software?

To enter shipping address of party while generating invoice in BUSY, you need to enable Billing Shipping feature by using these steps:
Step 1: Go to Administration menu and click on Configuration. 
Step 2: Select Voucher Series Configuration and choose voucher type such as Sales, Sales Return, etc.
Step 3: Select your series and click on Voucher Configuration.
Step 4: Here, you can enable option called Seperate Billing / Shipping Details and save.
Step 5: after selecting the party will get a window of billing shipping on same window you can enter your shipping details.

Can I manually assign a voucher number in BUSY if auto-numbering is not working?

If you want to assign a voucher number manually then please follow the given 
Steps
Step 1: If auto voucher numbering is not working. then you need to set voucher 
 number manually 
Step 2: Go to administration menu then configuration then voucher series 
 configuration and select voucher type then series from dropdown.
Step 3: After sereis selection tab will be active then need to select voucher
 numbering option
Step 4: Then set it to manuall and save then configuration.
Step 5: Then you will be able to enter the voucher number manuall

How to set up and manage a point of sale system in BUSY?

To setup and manage the Point of sale or POS for sales in BUSY, follow these steps:
Step 1: Go to Administration then click on Configuration menu
Step 2: Select voucher series configuration tab and then choose sales voucher type
Step 3: After click on sales voucher type, select its series then click on Voucher configuration option that displayed at right side of screen.
Step 4: Now,Specify Y to enable Advanced POS Data entry and click on configurae advanced POS option.
Step 5: After configure for POS, save the window. You Pos setup has been done.

Frequently AskedQuestions