Frequently Asked Questions

If you have print of sale bill or you know the detail of sale bill then you can add again after follow these steps
step 1: Go in administration then go in configuration 
step 2: Go in voucher configuration  and select voucher type 
step 3: Select series then go in voucher numbering 
step 4: Select numbering type manual and save configuration 
step 5: Add deleted voucher
step 6: Go in voucher numbering again and do voucher number automatic and renumber no
Note- Please take latest backup before made any changes in voucher numbering

In BUSY, you will be able to save te voucher with zero amount. Further, you can restrict for same by follow these steps:
Step 1: Go to administration section then click on configuration 
Step 2: Choose the voucher series configuration then click on voucher series group tab
Step 3: Now, select the required voucher series group and speciFinancial Year Y to enable zero value validation option then click on configure tab
Step 4: Tick on disallow zero voucher amount and save the configuration. Afterward, you will be restricted to create voucher with zero amount.

To make a settlement summary in the account summary in BUSY , follow these steps: 
Step 1: Go to Administration, Configuration, Voucher Series Configuration. 
Step2. Select the required voucher type and series. 
Step 3. Enable the Settlement details option. 
Step 4. Click on the Configuration tab and specify the settlement mode and account. 
Step 5. Enable the required option as per your need. 
Step 6. During voucher entry, the Settlement window will pop up after saving the voucher. 
Step 7. You can check the Settlement wise report under the Display Menu.

Yes you can add additional fields to the invoice template in BUSY 
 To add the additional template you need to follow the steps 
 Step1 Open company and go to administration menu then click on configuration 
 Step2 click on voucher series configuration and select voucher type and its series 
 Step3 click on voucher configuration then make Y in Add.Field with item and save 
 Step4 then open the voucher module and fill the item name and after filling item name the additional 
 field box will appear

If you cannot see the option to add a discount when creating a sales invoice in BUSY, it may be due to a few reasons. Here are common causes and solutions:
 Step 1: Check your voucher configuration settings.
 Step 2: Ensure that you have the necessary user permissions to apply discounts.
 Step 3: The availability of discounts might vary depending on the invoicing method you are using Step 4: During Voucher Entry, Discount window will popup for each Item. For Voucher Level : Apply the Discount bill sundry in voucher.

If the voucher number fiels displayed blur during voucher entry, follow these steps:
Step 1: Go to administration then click on configuration tab
Step 2: Select the voucher series confiuration then choose the relevant voucher type like sales, purchase etc.
Step 3: After choose the voucher type, select its series then click on Voucher numbering appear at right side of screen.
Step 4: Now, configure numbering type either automatic or manual then save the configuration.
Note :-
1.Please take backup before doing above process.
2.Click on No for renumbering if you configure for automatic voucher numbering type.

To add new bank in settlement option in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations
Step 2 : Click on voucher series configuration and select voucher type and voucher series
Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and create new account by press F3 key add new bank account. 
Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.

If you cannot see the option to add a discount when creating a sales invoice in BUSY, it may be due to a few reasons. Here are common causes and solutions:
 Step 1: Check your voucher configuration settings.
 Step 2: Ensure that you have the necessary user permissions to apply discounts.
 Step 3: The availability of discounts might vary depending on the invoicing method you are using Step 4: During Voucher Entry, Discount window will popup for each Item. For Voucher Level : Apply the Discount bill sundry in voucher.

If optional field is not showing during voucher entry then might be it is not enabled. To enable it follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Click on Configuration then select Voucher Series Configuration.
Step 3: Select the voucher type such as Sales, Purchase, etc in which you want to add optional field.
Step 4: Select voucher series and click on Voucher Configuration.
Step 5: Specify the No. Of Optional Fields and configure it as required then save.
Now, when you enter voucher a optional field window will appear.

To inout the option bill to ship to option in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher configuration and enable transport details and click on save button.
Step 3 : Now go to transactions and add transport details in window.
Step 3 : Now in transport details window selet bill to ship to and enter the address of the party in the given fields and Save the changes.