Frequently Asked Questions

If you want to configure for enter seperate Billing / Shipping Address in sales order, you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type as Sales Order, Then, select the voucher series and click on Voucher Configuration.
Step 3: You will see the "Seperate Billing/Shipping Details" feature. Set it to Y to enable it and save.
Step 4: Now, when you generate sales order can mention Billing and shipping address seperately.

Yes, it is possible to change the bill/invoice number in BUSY by following below steps:
Step 1: Take a latest backup of the data.
Step 2: Then go to administration menu then select configuration option.
Step 3: Then select voucher series configuration option and then select the relevant voucher type.
Step 4: After selecting the relevant voucher type select series then click on voucher numbering option.
Step 5: Now you can configure voucher numbering according to your need mannual or automatic then can select the year as suffix or prefix.

To create a new voucher series in BUSY, follow the below steps:
Step 1: Administration
Step 2: Configuration
Step 3: Voucher series configurations
Step 4: Keep the cursor on the required voucher series.
Step 5: Click to Add-new
Step 6: Specify the series name.
Step 7: Save
Step 8: Configure the required settings in the voucher configuration screen.
Step 9: Save.
If you need assistance, you can contact us on our centralized 24*7 support helpline number, i.e., 8282828282 or 011-40964096. 
For email support, you can also ask your query by sending an email to support@busy.in.

The BUSY is rounding off the bill value automatically because the auto round off feature is enabled in the voucher configuration. If you want to disable it follow the below steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the voucher type such as sales, purchase, etc as required.
Step 3: Choose then voucher series then click on voucher configuration tab.
Step 4: Here, on right side set N on auto round off final amount option then save.

To add your bank account in settlement details, you need to follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the voucher type and choose the voucher series as main or etc.
Step 3: On right side click on voucher configuration tab and here click on configure button next to the enable settlement details option.
Step 4: Tick on the available modes and specify your bank account as account name then enter the caption and save.

You can enter a Sale in the settlement window by follow these steps:
Step 1: Go to Administration.
Step 2: Click on Configuration.
Step 3: Go to voucher series configuration.
Step 4: Select Sale invoice series Go to voucher configuration.
Step 5: Enable Settlement Details yes.
Step 6: Click on configure enable cash and Credit card1 mention account name define caption save.
Step 7: Go to Transaction menu.
Step 8: While saving voucher there will window appear of Amount Settlement Details.
Step 9: Mention in cash or bank account click on OK and save.

If you want to configure for enter separate Billing / Shipping Address in sales order, you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type as Sales Order, Then, select the voucher series and click on Voucher Configuration.
Step 3: You will see the "separate Billing/Shipping Details" feature. Set it to Y to enable it and save.
Step 4: Now, when you generate sales order can mention Billing and shipping address separately.

We use the BUSYBNS option for sending invoices in PDF from BUSY through the BUSYBNS app.
Yes, we can send it through BUSY.
Step 1: Company Menu>Edit Company> Mention the Short Name.
Step 2: Administration>Configurations>Voucher series Configuration.
Step 3: Select required voucher type & series then click on voucher configuration option.
Step 4: Enable the option ‘send notifications to BUSYBNS after saving’ & save it.
Step 5: Download & Install the BUSYBNS app from Play store( Android) or App store (IOS).
Step 6: When saving the voucher then select the BUSYBNS option.

To printing invoices directly from the BUSY software. you need follow these steps:
1. Check the software settings and ensure that the printing option is enabled correctly.
2. To verify the setting, go to the Administration menu, then click on Configuration.
3. Under Configuration, select Voucher Series Configuration.
4. Choose the sale voucher you are working with.
5. Within the sale voucher, select your voucher series.
6. In the voucher configuration, ensure that the option Print Sales Invoice after Saving is enabled.
By following above option able to print saving Invoice.

To print after saving an invoice in BUSY. you need follow these steps:
1. Check the software settings and ensure that the printing option is enabled correctly.
2. To verify the setting, go to the Administration menu, then click on Configuration.
3. Under Configuration, select Voucher Series Configuration.
4. Choose the sale voucher you are working with.
5. Within the sale voucher, select your voucher series.
6. In the voucher configuration, ensure that the option Print Sales Invoice after Saving is enabled.
By following above option able to print saving Invoice.