Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

Why are invoice numbers auto-generated in BUSY, and how can I switch to manual numbering?

Invoice numbers are auto-generated in BUSY to ensure a systematic and sequential numbering of invoices. However, if you want to switch to manual numbering, you can do so by following these Steps:
Step 1 : take backup of your company
Step 2 : Click on administration
Step 3 :Configuration
Step 4 : Voucher Series Configuration
Step 5 : select voucher type like Sales, purchase voucher series.
Step 6 : select voucher series
Step 7 : voucher numbering
Step 8 : select numbering type as manual
Step 9 : save.

How can I configure different discount structures for each item on a sales invoice?

To configure different discount structures for each item on a sales invoice in BUSY, you need to follow these steps :
Step 1: Go to administration then Configurations menu
Step 2: Select voucher series configuration.
Step 3: Select the Voucher Type and voucher series go to voucher configuration.
Step 4: Enable item wise discount
Step 5: Now in administration go to masters
Step 6: Select item click on modify and specify sale discount structure.
Step 7: Now in voucher apply different discount for each items.

Is there any option to feed item wise discount while voucher entry in column.

To feed item wise discount while voucher entry in column follow the below steps: 
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select your required voucher type & series and click on Voucher Configuration.
Step 3: Enable advanced POS option.
Step 3 : Click on Configure advance POS option tab.
Step 4 : Enable discount column from there. It will pick a discount % from the item master and calculation basis from the structure mentioned in voucher series configuration.

Can you explain how to apply a three discount for items in purchase?

To apply a three discount for items in purchase in BUSY for that, you need to follow these steps :
Step 1: Go to administration then Configurations menu
Step 2: Select voucher series configuration.
Step 3: Select the Voucher Type and voucher series go to voucher configuration.
Step 4: Enable item wise discount and add new structure by press F3 key select compound discount and configure three discount and click on save button.
Step 5: Now in purchase voucher apply different discount for each items.

How to activate e-invoicing for a billing series in BUSY?

If you want to Enable E-Invoice for Particular Series, follow these steps: 
Step 1: After E-Invoice configuration, enable E-Invoice for The series.To do this
Step 2: Go to Administration, select Configuration, and click on Voucher Series Configuration.
Step 3: Select the Voucher Type, then choose the series and enable E-Invoice. Press 'Y' for Input Transaction Details and generate the E-Invoice after saving.
Step 4: Then enter the voucher in the series You Enabled E-Invoice and Generate E-Invoice.

How can I check and make the settlement window automatic?

To check and make the settlement window automatic in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations
Step 2 : Click on voucher series configuration and select voucher type and voucher series
Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and account.
Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.

An invoice I deleted in BUSY is no longer showing in the Outstanding report. However, the invoice number is missing from the list. How do I fill this gap in invoice numbers in the report?

Please follow the steps given below:
1: Back up your data
2: Go to Administration menu and click on Configuration option
3: Press Enter on Voucher and then select Series
4: Click on Voucher Numbering option
5: After checking the automatic voucher numbering configuration select manual in voucher numbering type and save
6: Then you can enter the deleted voucher.
7: After that again open Voucher Numbering Configuration and select Voucher Numbering type Auto with all configuration
8: Save it and press No to renumber all the vouchers.

While we are not able to generate or print Barcode from BUSY for an invoice. How can I resolve this?

If you are unable to print or generate Barcode from BUSY please check these steps:
Step 1: Go in Administration then Configuration.
Step 2: Then select voucher series configuration then select sale voucher then select voucher configuration.
Step 3: Then pick option yes in print barcode after saving invoice.
Step 4: If you have enabled this please check barcode printer settings.
Step 5: Check default printer in Barcode configuration as you have picked correct or not.
Step 6: Also check Barcode configuration from add on option.

How to print an invoice showing "Original" on the first copy and other text on subsequent copies in BUSY?

To print an invoice original on the first copy and other text on subsequent copies in BUSY,you can follow given steps: 
Step 1: Go to Administration menu,
Step 2: Click Configuration,
Step 3: Click Features and Options,
Step 4: Click General and select Print Duplicate Copy While Reprinting Sale Invoice as Yes, This will give you the original copy only when you print the invoice for the first time, and subsequent copies will have other text.

I am unable to print invoice with the design format. It reverst to standard format. Why is this happening?

To print invoice in design format can configure design format as default in BUSY, follow the below steps: 
1. Go to the Administration menu and then click on configuration
2. Click on voucher series configuration and then select specific voucher type and series.
3. After selecting voucher type and series then click voucher configuration.
4. Click on the configure tab of the print sale invoice after saving and tag design format and save the configuration tab.
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