Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is the discount window not appearing in purchase?

The discount window is not appearing in purchase voucher because the option of item wise discount is disabled. To enable it follow these steps:
Step 1: Open your company then go to administration menu and click on configuration sub menu.
Step 2: Select voucher series configuration and select the purchase voucher type then choose series main or etc.
Step 3: On right side click on voucher configuration and here set Y on item wise discount option and specify the discount structure then save.

How do I change the purchase bill series number?

To change the purchase bill series number in BUSY, follow these steps: 
Step 1 : Go to Administration and Select Configurations
Step 2 : Choose Voucher Series Configurations
Step 3 : Select the voucher type and series you want to edit
Step 4 : Click on Voucher Numbering
Step 5 : Choose Automatic. Set the prefix, suffix, and starting number as per your needs and save the settings..
Step 6 : Save the changes with re numbering option as No.

How to configure Purchase Voucher item-wise description?

To configure item wise description for purchase voucher in BUSY For that you need to follow these steps :
Step 1: Go to administration menu then click on configuration and go to voucher series configuration.
Step 2: Then select voucher type as purchase and voucher series and go to voucher configuration.
Step 3: Enable item wise description and in below Set as Y to pick item description through F4 and click on ok and save button.
Step 4: Go to transactions menu add voucher.

How do I claim GST output on a different party than the one mentioned in the invoice in BUSY?

For claim Gst output you have to use billing shipping feature. 
For use billing shipping please follow these steps:
1. Go in administration
2. Then go in configuration
3. Then Go in voucher series configuration
4. Then select voucher type and select series
5. Then go in voucher configuration
6. Then enable seprate billing shipping feature
when you pass voucher in billing shipping window in gst report basis select billing/shipping detail.

I am unable to generate invoice when state changed in shipping address.what is the solution for it ?

If you are unable to generate invoice when state changed in shipping address, Follow these guidelines to resolve it : 
1: In billing/shipping details window, then select GST report basis either As it is or billing/shipping details.
2: Select As per party master, when Billing will be on the party master address and Shipping address will be mention on shipping address option.
3: Select Billing/shipping details, when billing and shipping both will be on the same address.

How do I update the voucher number to show the full year, not just the last two digits?

In BUSY, you can update the full year date format by follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to administration section then click on configuration menu
Step 3: Choose the voucher series configuration then select the required voucher type with its series.
Step 4: Click on voucher numbering tab appear in right side of screen then select the full year format in embedding format field and save the configuration with specify No in renumbering window.

What is the process to change the discount sturcture for item wise discount calculation in sales voucher?

To change the discount structure for item wise discount calculation in sales voucher, follow these steps:
Step 1: Go to administration section then click on configuration section.
Step 2: Choose voucher series configuration then select sales invoice and click on main or other series if have.
Step 3: Now, Select the required discount structure in item wise discount field or you can also create by press f3 shortcut key at item wise discount grid.
Step 4: After update the structure, save the configuration.

I want to add a description below the invoice details. How can I do this in BUSY?

To add a description below the invoice details in BUSY, follow these steps: 
1.Go to Administration and select Configuration.
2.Under Voucher Series Configuration, choose Sales Voucher.
3.Choose the series you want (e.g., main).
4.Search for Item Wise Description and set it as Y.
5.Set the number of description lines as needed.
6.Save the information.
Now, you'll have the option to include item-wise descriptions below the invoice details in the sales voucher.

Why am I unable to see separate fields for billing address and shipping address in the invoice?

First you have to enable the option,for enable the option follow below steps: 
Step 1: Go in administration.
Step 2: Then select the configuration option.
Step 3: Under it click on voucher series configuration.
Step 4: Select desired voucher type and series.
Step 5: Click on voucher configuration and enable the option of Separate Billing/Shipping details
Step 6: save the configuration and check in invoice it will show after select the party name.

How can I keep the voucher number in the manual instead of having it automatic in BUSY?

To keep the voucher number in the manual instead of having it automatic in BUSY, you need to follow these steps :
Step 1 : Go to administration then Configurations
Step 2 : Click on Voucher series Configurations then select Voucher Type and select the voucher series for which you want to change the voucher number.
Step 3 : Then go to voucher numbering select type as manual click on ok button.
Note : Take backup before this process
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