Frequently Asked Questions

The tax slab is incorrect in the purchase order.,Here are steps to help you resolve the problem:Step 1 : Ensure that you have configured the correct tax rates and tax codes for your products or services. 
 Step 2: Ensure that each item or service in your sales invoice is marked as taxable or non-taxable as appropriate.
 Step 3: Verify the price and quantity of each item in your invoice
 Step 4: Check the total amount of your invoice

Discount we can apply at Item Level and Voucher Level. For Voucher Level , Apply Discount Bill Sundry.
Follow Below Steps for Item Level : 
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select Voucher Type & Series
Step 5: Enable the Item wise Discount option
Step 6: Select Discount Type
Step 7: During Voucher Entry, Discount window will popup in each item.
For Tax Rate : 
Click On
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Modify
Step 5: Select Tax Category.

If you are unable to specify the bill sundry in pos sales billing then follow the below steps:
Step 1: Go to administration section then click on configuration and choose voucher series configuration tab.
Step 2: Choose sales voucher type then select series and click on voucher configuration option display at right side of screen.
Step 3: Now. Click on configure advanced pos option then Tick on bill sundries in bill sundry configuration tab.
Step 4: After made configuration, save the pos window.

If in the POS billing not showing the option to enter voucher number, then might be the voucher numbering is disable for that series. To enable it follow the below steps:
Step 1: Go to administration menu then click on configuration.
Step 2: Select voucher series configuration and select voucher type then choose the voucher series.
Step 3: Click on voucher numbering button and if is set as not required then you can set either manual or automatic based on your requirements.

If you want to Enable Billing/Shipping details, follow these steps:
Step 1: Go to Administration, select Configuration, and click on Voucher Series Configuration.
Step 2: Select the Voucher Type, then choose the series in which you want to Add the Bill to Ship to window.
Step 3: Toggle Y on Separate Billing/Shipping Details and save the configuration.
Step 4: Now, when you enter a voucher after select a party, a billing and shipping window will appear where you can enter your shipping details.

If you want to Enable Billing/Shipping details, follow these steps:
Step 1: Go to Administration, select Configuration, and click on Voucher Series Configuration.
Step 2: Select the Voucher Type, then choose the series in which you want to Add the Bill to Ship to window.
Step 3: Toggle Y on Separate Billing/Shipping Details and save the configuration.
Step 4: Now, when you enter a voucher after select a party, a billing and shipping window will appear where you can enter your shipping details.

To add an image in the inventory voucher follow the below steps: 
Step 1: Administration>Configurations>Features & Options>Inventory>Enable ‘ Maintain Image/Notes with Master/Voucher’.
Step 2: Administration>Configurations> Voucher Series Configuration.
Step 3: In the Image Folder on your system, Mention the image name with voucher’s number.(Image format should be in .jpeg,bmp etc) 
Step 4: Select Voucher type & Series then specify image folder path in ‘Vch Image Folder’ Option.
Step 5: During the voucher entry, the image will show on the bottom left side.

To show and enable settlement window in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations
Step 2 : Click on voucher series configuration and select voucher type and voucher series
Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and account. 
Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.

If you want to enter voucher number manually then please follow below steps: 
 Step 1:Resolution Steps:Go to Administration:Navigate to administration. 
 Step 2:Access Configuration:Click on configuration. 
 Step 3:Voucher Series Configuration:Within configuration, click on voucher series configuration. 
 Select the debit note voucher type and series. 
 Step 4:Choose Manual Numbering:Under voucher numbering, select manual. 
 Step 5:Press OK. 
 Step 6:Enter Custom Voucher Number:Now you can change the debit voucher number as per your preference.

Here are the general steps to enable and use discounts in BUSY,We can apply discount At Item Level & At Voucher Level.
 For Item Level :
 Step 1: Administration
 Step 2: Configuration
 Step 3: Voucher Series Configuration
 Step 4: Select Voucher Type & Series
 Step 5: Voucher Configuration
 Step 6: Enable the Item Wise Discount
 Step 7: During Voucher Entry, Discount window will popup for each Item.
 For Voucher Level : Apply the Discount bill sundry in voucher.