Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
What is the process to change the discount sturcture for item wise discount calculation in sales voucher?
To change the discount structure for item wise discount calculation in sales voucher, follow these steps:
Step 1: Go to administration section then click on configuration section.
Step 2: Choose voucher series configuration then select sales invoice and click on main or other series if have.
Step 3: Now, Select the required discount structure in item wise discount field or you can also create by press f3 shortcut key at item wise discount grid.
Step 4: After update the structure, save the configuration.
I want to add a description below the invoice details. How can I do this in BUSY?
To add a description below the invoice details in BUSY, follow these steps:
1.Go to Administration and select Configuration.
2.Under Voucher Series Configuration, choose Sales Voucher.
3.Choose the series you want (e.g., main).
4.Search for Item Wise Description and set it as Y.
5.Set the number of description lines as needed.
6.Save the information.
Now, you'll have the option to include item-wise descriptions below the invoice details in the sales voucher.
Why am I unable to see separate fields for billing address and shipping address in the invoice?
First you have to enable the option,for enable the option follow below steps:
Step 1: Go in administration.
Step 2: Then select the configuration option.
Step 3: Under it click on voucher series configuration.
Step 4: Select desired voucher type and series.
Step 5: Click on voucher configuration and enable the option of Separate Billing/Shipping details
Step 6: save the configuration and check in invoice it will show after select the party name.
How can I keep the voucher number in the manual instead of having it automatic in BUSY?
To keep the voucher number in the manual instead of having it automatic in BUSY, you need to follow these steps :
Step 1 : Go to administration then Configurations
Step 2 : Click on Voucher series Configurations then select Voucher Type and select the voucher series for which you want to change the voucher number.
Step 3 : Then go to voucher numbering select type as manual click on ok button.
Note : Take backup before this process
The tax slab is incorrect in the purchase order. What should I do to correct it?
The tax slab is incorrect in the purchase order.,Here are steps to help you resolve the problem:Step 1 : Ensure that you have configured the correct tax rates and tax codes for your products or services.
Step 2: Ensure that each item or service in your sales invoice is marked as taxable or non-taxable as appropriate.
Step 3: Verify the price and quantity of each item in your invoice
Step 4: Check the total amount of your invoice
How can I apply discounts and configure tax rates for invoices in BUSY?
Discount we can apply at Item Level and Voucher Level. For Voucher Level , Apply Discount Bill Sundry.
Follow Below Steps for Item Level :
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select Voucher Type & Series
Step 5: Enable the Item wise Discount option
Step 6: Select Discount Type
Step 7: During Voucher Entry, Discount window will popup in each item.
For Tax Rate :
Click On
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Modify
Step 5: Select Tax Category.
Why am i unable to specify the Bill sundry in POS sales billing?
If you are unable to specify the bill sundry in pos sales billing then follow the below steps:
Step 1: Go to administration section then click on configuration and choose voucher series configuration tab.
Step 2: Choose sales voucher type then select series and click on voucher configuration option display at right side of screen.
Step 3: Now. Click on configure advanced pos option then Tick on bill sundries in bill sundry configuration tab.
Step 4: After made configuration, save the pos window.
Why is there no option for adding an invoice number in POS?
If in the POS billing not showing the option to enter voucher number, then might be the voucher numbering is disable for that series. To enable it follow the below steps:
Step 1: Go to administration menu then click on configuration.
Step 2: Select voucher series configuration and select voucher type then choose the voucher series.
Step 3: Click on voucher numbering button and if is set as not required then you can set either manual or automatic based on your requirements.
I want to re-enter a debit note but the system is generating an automatic voucher number. How can I manually enter the debit note with my own voucher number?
If you want to enter voucher number manually then please follow below steps:
Step 1:Resolution Steps:Go to Administration:Navigate to administration.
Step 2:Access Configuration:Click on configuration.
Step 3:Voucher Series Configuration:Within configuration, click on voucher series configuration.
Select the debit note voucher type and series.
Step 4:Choose Manual Numbering:Under voucher numbering, select manual.
Step 5:Press OK.
Step 6:Enter Custom Voucher Number:Now you can change the debit voucher number as per your preference.
I need to provide a discount to my customer but cannot find the discount option. Please guide me through the steps to add discounts.
Here are the general steps to enable and use discounts in BUSY,We can apply discount At Item Level & At Voucher Level.
For Item Level :
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select Voucher Type & Series
Step 5: Voucher Configuration
Step 6: Enable the Item Wise Discount
Step 7: During Voucher Entry, Discount window will popup for each Item.
For Voucher Level : Apply the Discount bill sundry in voucher.