Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I configure discounts in the BUSY sales module?

Here are the general steps to enable and use discounts in BUSY,We can apply discount At Item Level & At Voucher Level.
For Item Level :
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select Voucher Type & Series
Step 5: Voucher Configuration
Step 6: Enable the Item Wise Discount
Step 7: During Voucher Entry, Discount window will popup for each Item.
For Voucher Level : Apply the Discount bill sundry in voucher.

How can auto numbering be reset to manual numbering?

Yes, you can change automatic voucher numbering to manual in BUSY, by follow these steps: 
Step 1: Take data backup from company menu backup data
Step 2 : Go to Administration and Select Configurations
Step 3 : Choose Voucher Series Configurations
Step 4 : Select the voucher type and series you want to edit
Step 5 : Click on Voucher Numbering
Step 6 : Select the desired numbering type from Automatic to manual
Step 7 : Save the changes.

Can i change the automatic voucher numbering to manual?

Yes, you can change automatic voucher numbering to manual in BUSY, by follow these steps: 
Step 1: Take data backup from company menu backup data
Step 2 : Go to Administration and Select Configurations
Step 3 : Choose Voucher Series Configurations
Step 4 : Select the voucher type and series you want to edit
Step 5 : Click on Voucher Numbering
Step 6 : Select the desired numbering type from Automatic to manual
Step 7 : Save the changes.

How to enable auto-emailing of invoices to customers?

To enable auto emailing of invoices to customers : 
Step 1: Go to Administration Menu
Step 2: Click on Configuration Option
Step 3: Then click on Voucher series configuration
Step 4: Then click on voucher and series then click on Voucher configuration
Step 5: Enable Send email after saving as Y then click on configure box
Step 6: Then disable prompt for sendng email and save the configuration
Step 7: When creating and saving voucher, email will automatically send to the customer

I need to change the voucher date but the number is getting changed automatically. How to stop this?Can you explain the numbering system and series of vouchers in BUSY?

If your voucher numbering is changing automatically it means you made some changes in your voucher numbering so it is always recommended to take latest backup of your data before doing any major changes and when you change your voucher numbering a popup window will appear that shows renumbering all vouchers if you select yes in that window your old voucher number may be disturbed so its preferred to select no in this window and then proceed

Is there an option to save my invoice formate print settings in BUSY so I don't have to select print options every time?

Yes, there an option to save your invoice format print settings in BUSY, to enable this need to follow the below step:
Step 1: Go to Administration.
Step 2: Choose Configuration.
Step 3: Access Voucher Series Configuration.
Step 4: Select Sales Invoice.
Step 5: Pick your series.
Step 6: Under configuration, enable Print Sales Invoice after Saving.
Step 7: Specify the number of formats and choose your preferred format.
By doing this, you won't need to select print options every time you generate an invoice.

Why doesn't the mobile app automatically show the current date's transactions? I have to keep changing the date range manually.

While feeding the Recept entry from the mobile app, if the current date does not come automatically, see the following steps:
Step 1: Login to the company from BUSY
Step 2: Open Administration Click on Configuration.
Step 3: Select Voucher Serise Configuration
Step 4 Make the defults in the voucher the System Date.
Step 5: Click on Save to save the configuration.
Step 6: Now go to Administration Data Export Import Cloud Sync Option.
Step 7: Click on Incremental Upload to refresh the setup

The auto-generated invoice numbers are picking up but not the manual ones I enter in BUSY. Why is this happening?

This issue may be happening because BUSY is set to 
auto generate invoice numbers instead of using manual entries
To change the setting of auto numbering to manual numbering
follow the steps
1 take backup and go to administration menu and click on configuration
2 click on voucher series configuration and select voucher Type and
select the series then click on voucher numbering
3 set numbering type manual and save

How can multi go-down inventory be used to specify warehouse preferences for stock in BUSY Accounting Software?

In BUSYWe have to use Multi Godown Feature Either at Voucher or At Item Level,Please Follow the Below Steps:
Step 1: Go to Administration menu and then select Configuration tab.
Step 2: And then select Features and Options tab and then select Inventory option
Step 3: Enable the Multi Godown Inventory then tick on Material Centre at item level if required.
Step 4: During voucher entry, Material centre window will popup in each item or else will show on header part.

I want to check my round-off settings. Where can I find and adjust the round-off configuration?

For configure Round off option please follow these steps: 
1. Go in Administration then go in configuration
2. Then Go in voucher series configuration and select voucher type
3. Then select series and click on voucher configuration
4. Enable Auto Round off final amount and click on configure
5. Select Rounding off mode and mention bill sundry accordingly
6. Mention Rounding off nearest to value and click ok and save configuration
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