Frequently Asked Questions

If your voucher numbering is changing automatically it means you made some changes in your voucher numbering so it is always recommended to take latest backup of your data before doing any major changes and when you change your voucher numbering a popup window will appear that shows renumbering all vouchers if you select yes in that window your old voucher number may be disturbed so its preferred to select no in this window and then proceed

Yes, there an option to save your invoice format print settings in BUSY, to enable this need to follow the below step:
Step 1: Go to Administration.
Step 2: Choose Configuration.
Step 3: Access Voucher Series Configuration.
Step 4: Select Sales Invoice.
Step 5: Pick your series.
Step 6: Under configuration, enable Print Sales Invoice after Saving.
Step 7: Specify the number of formats and choose your preferred format.
By doing this, you won't need to select print options every time you generate an invoice.

While feeding the Recept entry from the mobile app, if the current date does not come automatically, see the following steps:
Step 1: Login to the company from BUSY
Step 2: Open Administration Click on Configuration.
Step 3: Select Voucher Serise Configuration
Step 4 Make the defults in the voucher the System Date.
Step 5: Click on Save to save the configuration.
Step 6: Now go to Administration Data Export Import Cloud Sync Option.
Step 7: Click on Incremental Upload to refresh the setup

This issue may be happening because BUSY is set to 
 auto generate invoice numbers instead of using manual entries 
 To change the setting of auto numbering to manual numbering 
 follow the steps 
 1 take backup and go to administration menu and click on configuration 
 2 click on voucher series configuration and select voucher Type and 
 select the series then click on voucher numbering 
 3 set numbering type manual and save

In BUSYWe have to use Multi Godown Feature Either at Voucher or At Item Level,Please Follow the Below Steps:
Step 1: Go to Administration menu and then select Configuration tab.
Step 2: And then select Features and Options tab and then select Inventory option
Step 3: Enable the Multi Godown Inventory then tick on Material Centre at item level if required.
Step 4: During voucher entry, Material centre window will popup in each item or else will show on header part.

For configure Round off option please follow these steps: 
 1. Go in Administration then go in configuration 
 2. Then Go in voucher series configuration and select voucher type 
 3. Then select series and click on voucher configuration 
 4. Enable Auto Round off final amount and click on configure 
 5. Select Rounding off mode and mention bill sundry accordingly 
 6. Mention Rounding off nearest to value and click ok and save configuration

To handle sales that come in cash and bank transactions in the same invoice, you need to follow these steps :
Step 1 : Go to administration then configuration 
Step 2 : Click on voucher series configuration then select voucher type and voucher series
Step 3 : Then go to voucher configuration and enable settlement details and configure cash and bank.
Step 4 : Now go to transaction under same voucher in settlement details define both cash and bank amount

To set automatic voucher numbering from start to end vouche number for sale, you need to follow these steps :
Step 1: Take data backup from company menu data backup.
Step 2: Login company and go to administration then configuration.
Step 3: Click on voucher series configuration select voucher type as sale and select voucher series
Step 4: Go to voucher numbering set voucher type automatic and define start number and enable as Y specify ending number and define ending number.

If you unable to see item wise description option you need to enable it. To configure item wise description for voucher in BUSY For that you need to follow these steps :
Step 1: Go to administration menu then click on configuration and go to voucher series configuration.
Step 2: Then select voucher type and voucher series and go to voucher configuration.
Step 3: Enable item wise description and click on save button.
Step 4: Go to transactions menu add voucher.

To add transporter details in invoice if its not coming follow the steps 
 Step1 go to transaction menu and click to Configuration and click Voucher series 
 configuration then click feature option 
 Step2 click on GST VAT option and enable transport details for local sale purchase and save 
 Step3 Again go to configuration then voucher series configuration and select sale and its series 
 then click configuration and enable input transport details and save