Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
How can I enable separate billing and shipping addresses in my invoices in BUSY?
To enable Separate billing/shipping details in BUSY, Follow these steps :
Step 1: Go to Administration and then click on Configuration.
Step 2: Then click on Voucher series configuration.
Step 3: Then select series type and then click on voucher configuration.
Step 4: Then enable Separate billing/shipping details.
Step 5: Then open voucher and put your cursor on party name and billing/shipping details window will be displayed.
How can I ensure that the series configuration is correct for GST billing?
To ensure that the series configuration is correct for GST billing in BUSY you need to follow these steps :
Step 1 : Go to the Administration menu then select Configurations then Voucher Series Configurations.
Step 2 : From there, select the required voucher type and series, and ensure that the GST and VAT settings are configured correctly. Save the configuration and test the corrected numbering by creating a new voucher or invoice.
How to add shipping party name in a Sale voucher in BUSY?
To add shipping party name in the sales voucher in BUSY, follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the sale as voucher type.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Enable Separate Billing and Shipping Details and then save the changes.
Step 5: Add sale invoice with Billing and shipping party name and address.
How to enable the input MRP feature in sale invoice in BUSY?
To enable the input MRP feature in BUSY follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Under configuration select voucher series configuration option.
Step 3: Then select the sales voucher type and the relevant series of it.
Step 4: Then navigate to right end side and click on voucher configuration.
Step 5: Then in the vocher series configuration window mention Y in input MRP feature then click on save button.
I'm unable to open the voucher configuration window in BUSY. What should I do?
If you are unable to open the voucher configuration there could be the many reasons of this you need to check:
Step 1: Make sure you are logged in with main user
Step 2: If not logged in with main user then logged in with main user
Step 3: Then give appropriate rights to that user who is unable to open voucher series configuration
Step 4: After giving rights relogin company with subuser and check
Can I add more than two lines of item description in Sales invoice?
To add more than two lines of item description in sales invoice, you can follow the below steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the sales voucher then select its series.
Step 3: Now, Click on voucher configuration tab then enable item wise description and click on configure tab.
Step 4: Specify the number of lines for item description and save it.
Why am i unable to add short narration in journal voucher in BUSY?
If you are unable to add short narration in journal voucher, follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Choose voucher series configuration then select journal voucher.
Step 3: Select series of journal voucher then click on voucher configuration tab appear on right side of screen and Set N to skip short narration.
Step 4: Now, save the configuration then create the journal voucher and add short narration.
Before cancelling my bill, do I need to take a backup?
Yes, we recommend to take backup before cancelling a bill to retain the bill
but there is option available to check the cancle bills
To check the cancel bills follow the below mentioned steps:
Step 1: Go to Display and then Check list
Step 2: Click on Voucher Numbering Reports
Step 3: Click on Cancel Voucher No, and then select voucher type and then series then can check the all cancelled vouchers
How cannot I generate a voucher of Zero Value?
If you dont want to generate the voucher with the zero value then you have to set the validation.
Pls follow the below steps.
Step 1: Click on Administration and then configuration
Step 2: Then voucher series configuration and select the required voucher type and series
Step 3: Then voucher configuration and enable the option of zero value validation
Step 4: Click on configure tab and tick the disallow zero voucher amount then save it.
How can i manage discounts in BUSY ?
To manage discount while making a voucher, follow these steps:
Step 1: Go to administration then configuration.
Step 2: Click on voucher series configuration and select voucher type as needed and select voucher series in which want to enable dicount.
Step 3: Now go to voucher configuration and enable item wise discount and save.
Step 4: Now in transaction apply discount item wise.
Step 5: And if need at voucher level, apply discount in bill sundry.