Frequently Asked Questions

To write billing shipping details window in voucher, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable billing shipping details and click on save button.
Step 4: Now in transaction menu add voucher and it will pop up billing shipping details mention in voucher.

To configure different discount structures for each item on a sales invoice in BUSY, you need to follow these steps :
Step 1: Go to administration then Configurations menu 
Step 2: Select voucher series configuration.
Step 3: Select the Voucher Type and voucher series go to voucher configuration.
Step 4: Enable item wise discount select percentage discount and click on save button.
Step 5: Now in voucher apply different discount for each items.

To add multiple lines for Item description follow the below steps:
Step 1: Go to administration section then click on Configuration menu
Step 2: Select Voucher series configuration option then select the required voucher type with it series
Step 3: Now, Click on Voucher configuration option that appear in right side of the screen.
Step 4: Then, enable Item wise description features then configure for no. of description required and save the configuration.

To create multiple vouchers or invoice series, the steps are to be followed: 
Step 1: Administration 
Step 2: Configuration 
Step 3: Voucher series configuration 
Step 4: Click on the voucher group. 
Step 5: Add a new step. 
Step 6: Specify the required series name. 
Step 7: Voucher configuration 
Step 8: Configure the required elements 
Step 9: Save
For further clarification, feel free to call BUSY's 24x7 support number at 8282828282.

For maintain automatic voucher number follow below steps:
Step 1: Go to administration then go to configuration
Step 2: In configuration menu go to voucher series configuration
Step 3: Select voucher type and then select series and click on voucher numbering which was given on right side
Step 4: Select numbering type automatic and take prefix and suffix according to your need
Step 5: Then click on ok and click no on Renumber vouchers

If you want to enable settlement feature in BUSY please follow given below steps:
Step 1: Go to administration menu
Step 2: Then click on configuration 
Step 3: Afterwards click on voucher series configuration
Step 4: Then select the invoice such as sale and purchase etc
Step 5: Afterwards select the series then click on voucher configuration
Step 6: Then select enable settlement details option as Y to enable it then configure it accordingly

Yes, you can customize voucher number of more than four digit, follow these steps :
Step 1 : Click on administration
Step 2 : Then configuration then voucher series configuration
Step 3 : Select voucher type as sales and select voucher series
Step 4 : Go to voucher numbering
Step 5 : Set voucher numbering as automatic with prefix suffix or padding character as needed and save
NOTE : Take backup before doing the process

If the invoice numbers in BUSY are not sequencing properly, follow these steps:
1.Ensure your voucher numbering is set to automatic to avoid number skips or duplicacy. Switch from manual to autonumbering if needed.
2.Check the audit trail option to see if any voucher numbers were deleted or canceled.
3.Examine the incomplete voucher option under the housekeeping menu.
4.Check the date of the voucher; avoid entering backdated entries as it may disturb sequencing.

If not getting a popup for the print item barcode option while saving the voucher follow the below steps: 
Step 1: Administration=>Configuration=>Voucher series configuration.
Step 2: Select Voucher type & series then click on configuration option.
Step 3: Enable the option ‘print item barcode after saving’.
Step 4: While saving the voucher, The popup will show for printing item barcode.
Step 5: Select the format for printing the item barcode & print it.

To stop the software from automatically printing two copies of the invoice 
you need to follow the steps 
Step1 Go to administration menu and click on configuration 
Step2 Click on Voucher series configuration and select the voucher type and its series 
Step3 Click on voucher configuration 
Step4 Click on print sale invoice after saving and click on configure 
Step5 Set no of copies from 2 to 1 and save