Frequently Asked Questions

To disable option of automatic sending whatsapp for sales order in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration and select the Sales Order.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Set N on the option called Send SMS After Saving and save changes.
Note: Take backup of your data before making any changes.

To change the IGST tax to LGST tax for sales in POS mode in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series now go to voucher configuration.
Step 3 : Click on tab configure advances POS options then set sale and purchase type as LGST and click on save buton.

The Voucher Series is not reflecting due to the following reasons:
1. Voucher series assigned to a different branch or user.
2. Voucher series associated with specific master series groups
Here are the step-by-step instructions for creating a new voucher series in BUSY:
Step 1: Administration 
Step 2: Configuration 
Step 3: Voucher series configuration 
Step 4: Add New Voucher Series
Step 5: Name the Voucher Series
Step 6: Configure Voucher Settings
Step 7: Save the Configuration

Yes, the system can be configured to warn you when entering a potentially duplicate voucher number. For enable the option follow the below steps:
 Step 1: Go to administration then configuration and select voucher series configuration
 Step 3: Then select the voucher type you want wanrning for then select series
 Step 4: Go to voucher numbering and under manual number valdation select don't allow in dupliacte voucher numberig

To  fill out the shipping address of a party, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable billing shipping details and click on save button.
Step 4 : Go to transactions and add shipping address of a party in shipping details window.

If you are unable to mention quantity and price of item in sales invoice, follow the below steps:
Step 1: Go to administration section then click on configuration tab and select voucher series configuration option.
Step 2: Select sales voucher then click on main or any other series as per choice and select the voucher configuration tab.
Step 3: Now, Set N to skip item quantity unit price then save the configuration.

To provide restriction on generating invoice of zero value in BUSY, follow the below steps:
Step 1: Go to administration section then configuration tab then select voucher series configuration.
Step 2: Choose the required voucher type then select the series and click on voucher configuration tab.
Step 3: Now, set y to zero value validation then click on configure tab and tick on zero voucher amount tab.
Step 4: Next, save the configuration

To add optional fields like vehicle number on the invoice in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration and enable no. of optional field and define vehicle number 
Step 3 : Now go to transactions and add voucher optional field for vehicle number.

Because you might have disabled post data along with party data option from settlement details configuration. To enable it please follow the below steps:
1: Go to Administration menu
2: Configuration then click on voucher series configuration
3: Press enter on sale and then select the series 
4: Click on voucher configuration tab
5: Click on configuration tab settlement features 
6: enable post settlement data alsong with party data and save both windows.

You can disable the auto round off option which is used to round off the invoice amount from the voucher series configuration.
 Pls Follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Voucher series configuration
 Step 4: Then select the required voucher type and series
 Step 5: Then voucher configuration
 Step 6: Disable the Auto round off final amount option