Frequently Asked Questions

If the wrong vocuher number showing in transaction, please follow these steps:
Step 1: Take data backup from company menu backup data option.
Step 2: Go to administration then configuration
Step 3: Select voucher series configuration then select voucher type and voucher series.
Step 4: Go to voucher numbering set the voucher numbering as manual and save.
Step 5: In transaction open voucher in modify mode and change voucher number and save.

If same voucher numbers are showing for different bills then check the vouchers and then change the voucher numbering format as manual and then can change the voucher numbering 
To chnage the vouchernumbering format follow the below mentioned Steps: 
 Step1: Press CTRL+ F then Click in Voucher series Configuration
Step 2: Select Voucher type and then select Series
Step 3: Click on Voucher numbering
Step 4: change as Manul

To configure the number of optional fields after the narration in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration and enable no. of optional field and define caption as needed.
Step 3 : Now go to transactions and add voucher optional field .

To enable ship-to details to be populated in the invoice generated from BUSY, follow these steps:
 Step 1: Go to Administration menu and then Click on Configuration.
 Step 2: Then select Voucher series Configuration and choose the voucher type series then click on voucher configuration right side.
 Step 3: On the left side, enable Separately Billing/Shipping Details option.
 Step 4: Save it by using shortcut key F2.

To make the quantity and price variable in your POS billing configuration in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series now go to voucher configuration.
Step 3 : Click on tab configure advances POS options then set quantity and price as variable and click on save buton.

You can reset voucher numbering with following ways:
Step 1: Go in Administration.
Step 2: Then select Configuration.
Step 3: Then select Voucher series configuration.
Step 4: Then select voucher type & then select series.
Step 5: Then select Voucher numbering in right side.
Step 6: Then select automatic numbering & select according to you.
Step 7: While you save it shows you option for Re Numbering & then pick option yes for same,

To configure the number of optional fields after the narration in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration and enable no. of optional field and define caption as needed.
Step 3 : Now go to transactions and add voucher optional field .

If you are creating a new series for sale voucher in BUSY then please follow the steps given below:
 Step 1: Go to Administration Menu
 Step 2: Click on Configuration option 
 Step 3: Click on Voucher series configuration 
 Step 4: Select sale voucher option then click on ADD NEW option to create new series
 Step 5: Click on Save option and save the configuration.

To change voucher numbering from manual to auto-generate in BUSY ensure taking the latest backup of the company then follow the below steps:
 Step 1: Go to the Administration menu then Configuration 
 Step 2: Click on voucher series configuration then Select the Voucher type thereafter select the series 
 Step 3: Click on voucher numbering and Select Numbering Automatic
 Step 4: Then Save with Renumbering No.

To configure for item wise discount for per main unit, follow these steps:
Step 1: Go to administration menu and select configuration option.
Step 2: Choose the voucher series configuration option and select the required voucher type with its series.
Step 3: Now, click on voucher configuration button and mention Y on item wise discount option and select the simple or compound discount per main unit structure. Save the configuration.