Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

want to print generation time on sale invoice

to print sales invoice on the time of generation you need to enable it from voucher series configuration 
1. go to the configuration option under administration menu
2. then click on voucher series configuration
3. select sales and series
4. then click on voucher configuration
5. there is option called print sales invoice after saving and set default format for printing
6. save the configuration and check it .

While entering disc it shows wrong value

If Discount value not calculating properly then follow the steps 
1 If you are doing item wise discount then check the discount structure
in which value discount is calculating for and you can enable also discount on
amount option if required and save
2 If discount is applied in bill sundry then check does it applying on taxable
value or net bill amount then modiFinancial Year it accordingly

What is the process to change the voucher numbering in BUSY?

To change the voucher numbering in BUSY, you can follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to administration section then click on configuration and select voucher series configuration.
Step 3: Choose required voucher type then select main or any other required series and click on voucher numbering tab.
Step 4: Now, select required option from numbering type then save it after made configuration.

Where can I find the item wise description in the software?

To enable item wise description , follow the steps bellow:
Steo 1: Go to administration then configuration
Step 2: Then select voucher series configuration
Step 3: Now select voucher type and series
Step 4: Click on voucher configuration then mention yes in item wise description
Step 5: Mention number of lines as per required and save
Step 6: Then when adding item in voucher item description window will appear

Where can I find the item wise discount on sale/purchase return?

To apply item wise discount  for sale and purchase return follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration
Step 2 : Select voucher type as sale and purchase return and voucher series go to voucher series configuration.
Step 3 : Enable item wise discount select structure and click on save button.
Step 4: Go to transactions menu apply item wise discount.

When creating a credit/debit note against a sales invoice, it is picking up the original invoice number. How can I change the invoice number on the credit/debit note in BUSY?

To change the invoice number on the credit/debit note in BUSY 
Step1 : Go to administration menu
Step2 : Select on configuration .
Step3 : click on voucher series configuration
Step4 : Select the Voucher series configure.
Step5 : Debit or Credit Note .
Step6 : Click the voucher numbering options.
Step7 : Select Numbering type Manual, Automatic and Save.

I am not able to find the option to enter shipping address separately while generating invoice. How can I add shipping address?

To enable the shipping details in BUSY follow below given steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: In configuration menu select voucher series configuration.
Step 3 Then select the relevant voucher and its series then click on voucher configuration.
Step 4: Then in voucher configuration window mention Y on the separte billing shipping details.
Step 5: Lastly click on save button to save the configuration.

I would like to generate invoices without entering transport details. How can I eliminate the transport window from the data input screen?

Option 1: 
To generate invoices in BUSY without inputting transporter details, simply eliminate them by pressing the Esc key within the transporter details section on the invoice form or screen.
Option 2: In the voucher series configuration, under the option to enable/disable (Y/N) input for transport details, setting it to 'N' will disable this feature. Consequently, during data entry, the system will not prompt for transport details.

What would be the reason if the voucher number is showing 11 instead of 1 during voucher Entry?

If the voucher number is showing 11 instead of 1 during voucher Entry follow the below steps: 
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select required voucher type & series then click on voucher numbering option.
Step 3: Check the starting number, there must be 11 instead of 1. Correct it and check.
Note:- Take backup before doing any changes related to voucher numbering.

Is there a specific location to enable separate billing and shipping details option in the Configurations menu?

Yes, there is a specific location to enable separate billing and shipping details option in BUSY. To open billing shipping details window in voucher, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable billing shipping details and click on save button.