Frequently Asked Questions

to print sales invoice on the time of generation you need to enable it from voucher series configuration 
1. go to the configuration option under administration menu
2. then click on voucher series configuration 
3. select sales and series 
4. then click on voucher configuration 
5. there is option called print sales invoice after saving and set default format for printing 
6. save the configuration and check it .

If Discount value not calculating properly then follow the steps 
1 If you are doing item wise discount then check the discount structure 
in which value discount is calculating for and you can enable also discount on 
amount option if required and save 
2 If discount is applied in bill sundry then check does it applying on taxable 
value or net bill amount then modiFinancial Year it accordingly

To change the invoice number on the credit/debit note in BUSY 
 Step1 : Go to administration menu 
 Step2 : Select on configuration . 
 Step3 : click on voucher series configuration 
 Step4 : Select the Voucher series configure. 
 Step5 : Debit or Credit Note . 
 Step6 : Click the voucher numbering options. 
 Step7 : Select Numbering type Manual, Automatic and Save.

To enable the shipping details in BUSY follow below given steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: In configuration menu select voucher series configuration.
Step 3 Then select the relevant voucher and its series then click on voucher configuration.
Step 4: Then in voucher configuration window mention Y on the separte billing shipping details.
Step 5: Lastly click on save button to save the configuration.

Option 1: 
To generate invoices in BUSY without inputting transporter details, simply eliminate them by pressing the Esc key within the transporter details section on the invoice form or screen. 
Option 2: In the voucher series configuration, under the option to enable/disable (Y/N) input for transport details, setting it to 'N' will disable this feature. Consequently, during data entry, the system will not prompt for transport details.

If the voucher number is showing 11 instead of 1 during voucher Entry follow the below steps: 
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select required voucher type & series then click on voucher numbering option.
Step 3: Check the starting number, there must be 11 instead of 1. Correct it and check.
Note:- Take backup before doing any changes related to voucher numbering.

Yes, there is a specific location to enable separate billing and shipping details option in BUSY. To open billing shipping details window in voucher, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable billing shipping details and click on save button.

If the wrong vocuher number showing in transaction, please follow these steps:
Step 1: Take data backup from company menu backup data option.
Step 2: Go to administration then configuration
Step 3: Select voucher series configuration then select voucher type and voucher series.
Step 4: Go to voucher numbering set the voucher numbering as manual and save.
Step 5: In transaction open voucher in modify mode and change voucher number and save.

If same voucher numbers are showing for different bills then check the vouchers and then change the voucher numbering format as manual and then can change the voucher numbering 
To chnage the vouchernumbering format follow the below mentioned Steps: 
 Step1: Press CTRL+ F then Click in Voucher series Configuration
Step 2: Select Voucher type and then select Series
Step 3: Click on Voucher numbering
Step 4: change as Manul

To configure the number of optional fields after the narration in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration and enable no. of optional field and define caption as needed.
Step 3 : Now go to transactions and add voucher optional field .