Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
I am getting an error message when trying to enter a duplicate transaction. How can I allow duplicate transactions to be entered?
If you want to allow duplicate transactions in BUSY please follow given below steps:
Step 1: Go to administration menu
Step 2: Then click on configuration
Step 3: Then click on voucher series configuration
Step 4: Then select the invoice such as sale,purchase etc
Step 5: Afterwards select the series then click on voucher numbering
Step 6: Then select duplicate voucher number option as no action and save the window
The voucher numbering in source company is not unique on some dates. How can I fix this before importing data?
To fix the voucher numbering as unique in source company, follow these steps :
Step 1 : Take company backup
Step 2 : Click on administration
Step 3 : Click on configuration
Step 4 : Then voucher series configuration
Step 5 : Select voucher type and voucher series
Step 6 : Go to voucher numbering
Step 7 : Set voucher number as automatic and re number it as yes from start as needed
Why is item description window is display after select items in voucher and how can i disable it?
If you have configured for item description in voucher then the window will appear after select item in voucher. Further, you can disable it by follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the required voucher type with series.
Step 3: Now, Click on voucher configuration tab then disable item wise description and save it.
Is there any specific restriction or rule that prevents me from selecting this party in this voucher series?
The rule that prevents you from selecting this party in this voucher series, please follow below steps:
Step 1: Go to administration menu.
Step 2: Select Configuration option and click on Voucher series Configuration.
Step 3: Select the particular voucher type and select the series
Step 4 : Click on the button master Control
Step 5: You can allow or disalow to party for particular voucher serias
There are special characters coming in voucher numbers in BUSY. How do I fix this?
To fix the issue of special characters in voucher numbers in BUSY, you can Follow the below steps:
Step 1: Go to administration then configuration and select voucher series configuration
Step 2: Then select voucher tyoe option
Step 3: Then select then series for voucher and click on voucher numbering
Step 4: Remove special characters mentioned in Voucher number fomat and save
What is the process to disable the item disruption popup in BUSY sales vouchers?
If you want to disable then item discreption popup then please follow the
given steps
Step 1: Go to administration menu then configuration then voucher series
configuration.
Step 2: Then select desired voucher type in which you want to disable.
Step 3: Then select series then voucher configuration.
Step 4: Then look for option item wise description turn it to no.
Step 5: Now it will not show popup of item description.
How can i remove the blank voucher number warning during voucher entry in BUSY?
To remove blank voucher number warning during voucher entry in BUSY, you need to follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the voucher type such as sales, purchase, etc and choose the voucher series.
Step 3: On right side click on voucher numbering and set no action on blank voucher number field then save.
Why is the voucher numbering not appearing correctly in my company in BUSY?
There could be several reasons why voucher numbering is not appearing correctly in BUSY Accounting software. Some possible solutions include checking the voucher numbering format, verifying that vouchers are associated with the correct accounts, and ensuring that the date range specified in the report filter is correctly mentioned. It may also be necessary to correct voucher or invoice numbers manually or adjust the voucher series configuration.
Why am I unable to assign a particular series to an item?
To apply control on Item for Series in BUSY, please follow below steps:
Step 1: Go to administration menu and then select configuration option
Step 2: And then select voucher series configuration tab and then select voucher type and select series.
Step 3: and click on the master control button and apply control on the Item master.
Step 4: Select the Allow option and choose the Item master.
How do I apply a discount to a customer invoice in BUSY
You can apply discount to a customer in invoice at bill sundry of invoice. The discount on bill sundry apply on taxable amount of entire invoice.
For discount at item level please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Voucher Series Configration
Step 4:- Select voucher and series then on right hand side click on voucher series configration option.
Step 5:- Enable option item wise discount