Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

How can I remove extra spaces in voucher numbering?

To remove Spaces in voucher numbering you need to follow some steps-
Step 1- Go to administration and click on configuration.
Step 2- After click on configuration click on the voucher series configuration and select voucher type and series under voucher type
Step 3- After click on series click on voucher numbering option and remove space from voucher numbering
Note- Kindly take backup before changing in voucher nunbering

How can I round off a specific amount?

The auto-round off feature in BUSY automatically rounds off voucher amounts to the nearest whole number. To use this feature, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration
Step 2 : Select voucher type and voucher series go to voucher series configuration
Step 3 : Enable Auto round off final amount configure and click on save button.

How to round off bill in BUSY automatic?

The auto-round off feature in BUSY automatically rounds off voucher amounts to the nearest whole number. To use this feature, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration
Step 2 : Select voucher type and voucher series go to voucher series configuration
Step 3 : Enable Auto round off final amount configure and click on save button.

What all invoice formats are available on BUSY?

There are four invoice format avalaible in BUSY for invoice printing:
Step 1: Go to Administration Menu
Step 2: Click on Configuration
Step 3: Then click on Voucher series configuration
Step 4: Then select voucher and series tehn click on voucher configuration option
Step 5: Enable Print sale invoice after saving as Y then click on configure box
Step 6: here you have the option for specify four format for invoice printing

I want to update the billing and shipping details in BUSY. Where can I find the option to edit them?

For use billing shipping feature please follow these steps:
1. Go In administration then configuration
2. Then Go in voucher series configuration
3. Then select voucher type and select series
4. Then enable separate billing shipping feature and save configuration
5. Then pass voucher and in voucher after party name open billing shipping window
6. In this window you can mention shipping address or you can change address

How can i manually change the voucher numbering of sales order if the sequence is not display correctly?

To change voucher numbering of sales order, you can follow the below steps:
Step 1: Take the latest backup of your data.
Step 2: Go to administration section then click on configuration and select voucher series configuration.
Step 3: Choose sales order then select main or any other required series and click on voucher numbering tab.
Step 4: Now, select manual in numbering type then click on ok tab.

Can we change the caption of the invoice as per the series name while doing the transaction?

Yes, we can change the caption of the invoice as per the voucher series, it will reflect on the top of the invoice while doing the transaction..
Step 1: Administration>Configuration>features & Options> General> Enable the option Voucher Type Caption.
Step 2: Administration>Configuration>Voucher series configuration.
Step 3: Select Voucher type & series then click on Voucher Configuration Option.
Step 4: Enable the option ‘Change voucher type caption’ & mention it.

The invoice value is showing as but it is rounding to How do I fix this?

If you dont want to round off the invoice value then you have to disable the auto round off option for the invoice.
Pls Follow the below steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher series configuration
Step 4: Then select the required voucher type and series
Step 5: Then voucher configuration
Step 6: Disable the Auto round off final amount option and save it.

Why am I getting a prompt repeatedly to send WhatsApp messages? How can I stop this?

To stop the prompt for sending sms after saving the invoice, follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Choose voucher series configuration and select the required voucher type.
Step 3: After select the voucher type, select series for it and then click on voucher configuration option.
Step 4: Specify N to disable for send SMS after saving and save the configuration.

How to configure for send sms through whatsapp after save the sales invoice in BUSY?

To configure for send sms through whatsapp after save the sales invoice in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose the voucher series configuration then click on sales.
Step 3: Select series of sales then click on voucher configuration.
Step 4: Enable send sms after saving option then click on configure tab
Step 5: Specify format and save the configuration.
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